Sheppard Pratt · 1 day ago
Administrative Specialist - (Assertive Community Treatment - Baltimore)
Baltimore, MD
Full-time
Onsite
Entry Level
2+ years expSheppard Pratt is a provider of mental health services, and they are seeking an Administrative Specialist for their Assertive Community Treatment team. This role involves managing day-to-day operations, data collection, and serving as the first point of contact for clients and staff.
CharityEducationHealth CareNon ProfitSpecial Education
Responsibilities
Facilitate daily operations for the ACT team in a supportive manner
Assure documentation of daily team meetings to include recording status of each client; planning staff daily schedules, client weekly/monthly services; planning for future services and team members present
Provide direct support to staff including monitoring and coordinating daily team schedules and supporting staff both in the office and field
Serve as liaison between clients and staff, such as attending to the needs of walk-ins and calls from clients/natural supports
Main team roster including client to staff ratio, services being provided from team (employment, co-occurring, housing, etc.)
Manage data for reporting and monitoring fidelity status
Monitor and audit enrollment documentation and time lines
Monitor and audit creation of and implementation of Transition Plans
Actively participate in daily team meeting
Audit medical records for completion of required documentation
Monitor client entitlement status; coordinate with Billing, Entitlements and other support staff as needed
Track service authorization
Observe and report any changes in clients’ conditions, physical and/or mental health
Manage difficult or emotional individuals situations, respond professionally for requests for assistance and support and meets commitments to clients and to team
Assess for health and safety and take action with individuals, groups and environment
Respond to crisis situations
Serve as an advocate for individuals served
Develop and maintain professional relationships with individuals, their support system, other staff and community agencies to provide coordinated and comprehensive care
Plan coverage for absences in conjunction with your supervisor
Complete training and documentation as required by regulation and accreditation bodies
Perform other duties as assigned
Assist with maintenance of program space, equipment and supplies
Participate in improving program effectiveness and efficiency by contributing to program evaluation, as well as working to ensure continuous improvements in quality of services
Qualification
Required
Requires HS Diploma or equivalent plus two years of relevant work experience
Proficient in Microsoft Office suite of products, ability to navigate unknown applications, proficient with keyboarding skills to input required documentation into electronic health record
Safe Driving Record
Must be covered under an active auto insurance policy and valid copy of auto insurance is required prior to hire
Must have reliable transportation plan; may be required to drive to meetings, local business or to support team in the community
Company
Sheppard Pratt
Sheppard Pratt is a behavioral health and special education system.
1001-5000 employees
H1B Sponsorship
Sheppard Pratt has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (2)
2022 (4)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$0.23MKey Investors
Horizon Foundation
2023-01-19Grant· $0.23M
Leadership Team
Harsh Trivedi
President and CEO
Donna Richardson
Vice President & Chief Development Officer
Recent News
2025-06-09
Behavioral Health Business
2025-02-21
Company data provided by crunchbase