Altra Federal Credit Union ยท 17 hours ago
Solutions Specialist
Tyler, TX
Full-time
Onsite
Entry Level
$19.38/hr - $19.38/hr
1+ years expAltra Federal Credit Union is dedicated to providing top-tier financial services that empower our members and communities. They are looking for a Solutions Specialist to help enhance service offerings, support members, and optimize financial products.
BankingCreditFinancial Services
Responsibilities
Serve as a primary point of contact for members, providing expert guidance on financial products and services
Analyze member needs and recommend suitable solutions, such as loans, savings accounts, credit cards, and investment options
Assist with loan applications via phone, fax, internet, and in-person, account openings / closings, and digital banking tools / e-services products (mobile deposit, bill pay, online banking, online account opening, etc.)
Assist members with self-service technology (kiosks, ATM, Sam-e / iTM)
Provide Notary services
Stay up to date on industry trends, regulations, and new credit union offerings
Education members on financial literacy and help them make informed decisions about their finances
Qualification
Required
High school diploma (or equivalent) required
Minimum one (1) year of banking, financial services or retail experience is required
Strong knowledge of credit union products, lending processes, and digital banking tools
Excellent communication and interpersonal skills with a passion for helping people
Preferred
An associate's degree in business or a related field would be preferred
Benefits
Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options
Up to a 6% Employer-matched 401(k) + additional 3% employer contribution
Paid time off, paid holidays, volunteer time off, and your birthday off (paid)!
Employee-only perks and discounts
Company
Altra Federal Credit Union
Altra Federal Credit Union is a financial cooperative for all kinds of financial and banking services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jack Peplinski
President/CEO
Steve Koenen
President/CEO Altra Federal Credit Union
Recent News
ServiceNow to acquire Logik.ai to boost CRM portfolio | CIO
2025-04-04
Company data provided by crunchbase