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Iron Mountain · 9 hours ago

Manager, Software Development

United States

Full-time

Remote

Mid, Senior Level

4+ years exp

Iron Mountain is a company focused on protecting what customers value most while bridging the physical and digital worlds. The Manager Software Development role is part of the Global Product Engineering team, responsible for delivering service functionality within an agile development lifecycle and working on the InSight project, a content services platform utilizing Machine Learning for business insights.

Big DataCloud StorageDigital SignageInformation ServicesSecuritySoftware

No H1B

U.S. Citizen Only

Responsibilities

Facilitate Agile ceremonies: Daily Standups, Sprint Planning, Backlog Grooming, Sprint Reviews, Retrospectives

Ensure adherence to Scrum principles, Agile values, and team best practices

Remove impediments and coordinate with cross-functional teams to resolve blockers

Track sprint progress using velocity, burndown/burnup charts, and other Agile metrics

Partner with the Product Owner to ensure well-defined user stories, acceptance criteria, and prioritization

Foster a culture of continuous improvement and high-performance teamwork

Participate/Lead design and solution discussions with various Iron Mountain partner vendors

Provide technical direction for the team across architecture, design, development, and deployment

Break down user stories into technical tasks and guide developers on implementation approach

Conduct code reviews and enforce coding standards, quality, and maintainability best practices

Oversee solution design to ensure scalability, security, performance, and reliability

Support CI/CD pipelines, automation, monitoring, and DevOps practices

Help evaluate new technologies, tools, and frameworks for engineering effectiveness

Drive end-to-end delivery ensuring predictable, high-quality releases

Align with Product Owner, QA, DevOps, and other stakeholders to ensure smooth workflow

Communicate risks, dependencies, delays, and technical challenges proactively

Ensure documentation, technical design notes, and architectural decisions are maintained

Mentor developers, encourage skill development, and support onboarding

Promote knowledge-sharing, pair programming, and strong engineering culture

Encourage team ownership of code quality, testing, and operational excellence

Qualification

Microservices ArchitectureCloud TechnologiesMachine LearningJavaPythonSQLREST APIsAgile FrameworksBPMNJSON/XMLKubernetesComputer Vision / NLPAnalytical SkillsInterpersonal SkillsProblem Solving

Required

4+ years of overall experience

Ensure successful delivery of initiatives using SAFe (scaled agile framework)

Experience taking part in discussions with product management, IRM business operations, sales / pre-sales teams and direct customer-facing meetings

Knowledge of cloud infrastructure and services (GCP, AWS, and Azure)

Knowledge of Microservices Architecture and Design

The position requires strong interpersonal and communication skills, and the ability to collaborate with stakeholders in product management, IT, marketing, finance, and sales teams

Experience and strong understanding of AI/ML models and Gen AI

Experience with compliance frameworks such as FedRAMP, HIPAA, or ISO 27001 is a plus, with a focus on cloud-based service delivery, audit support, and security controls is a plus

Technical background and understanding of enterprise solutions including networking, storage, hardware, and software layers

Understanding of Cloud Technologies and solutions (GCP or AWS or Azure)

Understanding of Machine Learning and AI techniques, including usage of cognitive services and open source models

Working knowledge of Agile frameworks

Understanding of Electronic Content Management Systems and Business Process Management Systems

Proficient in 5 or more of the following technologies/languages: Python, Java, SQL, BPMN, REST APIs, JSON/XML, Kubernetes, Computer Vision / NLP

Strong research, analytical, and problem solving skills

Strong verbal, interpersonal and written communication skills

Ability to multitask and prioritize issues in a complex environment

Ability to participate and contribute in discussions related to ML/AI, ECM, BPM with various industry leading vendors

Minimum of Bachelor's degree in Computer Science, Computer Engineering or other related field required

Applicants must be authorized to work in the U.S. without the need for current or future visa sponsorship

Preferred

Experience with ECM, IDP, or document management systems is a plus

Familiarity with Low-code / No-code platform engineering

Familiarity with SaaS platform engineering

Familiarity with BPM Solutions

Experience with compliance frameworks such as FedRAMP, HIPAA, or ISO 27001 is a plus, with a focus on cloud-based service delivery, audit support, and security controls is a plus