Green View Companies · 14 hours ago
Grounds Maintenance Account Manager
Champaign, IL
Full-time
Onsite
Mid, Senior Level
$60K/yr - $120K/yr
3+ years expGreen View Companies is a trusted partner for outdoor excellence in Central Illinois, specializing in full-service landscaping. The Grounds Maintenance Account Manager will manage a book of business, oversee budgeting, sales, and job management, while ensuring quality and client retention across various landscaping services.
Civil EngineeringConstructionLandscaping
Responsibilities
Set yearly budgets: collaborate with the Division Director to set ambitious but attainable goals, based on historical data and a strategic approach to growth
Be part of the community: actively represent Green View through involvement in non-profits and community organizations that are aligned with Green View’s core values, where you’ll build and maintain lasting relationships with community leaders, trade partners and potential future customers
Drive sales: prospect, qualify, estimate, and close maintenance contracts and seasonal add-ons; renew recurring contracts each year; generate enhancement upsells from site walks; take part in ongoing sales and communication training to further develop your skills
Lead operations: plan weekly schedules and optimize routes, align labor and materials, and make field adjustments to hit deadlines and quality standards
Support clients: serve as primary contact; conduct site walks; present proposals; resolve issues quickly; ensure payments are promptly collected; protect margin and relationships
Develop teams: coach crew leaders; set expectations; lead weekly team meetings; run quality audits and tailgate talks; reinforce safety and workmanship
Manage to numbers: track on-site %, hours vs. estimated, callbacks, incidents, and gross margin; take corrective action when indicators slip
Coordinate resources: partner with Inventory/Shop on materials and equipment readiness; align with Office/Admin on invoicing accuracy
Winter operations: plan and execute snow program (routes, callouts, vendor coordination) for your accounts
Qualification
Required
3+ years in landscape maintenance account management or operations with direct client ownership
Proven track record selling/renewing maintenance services and generating enhancement upsells
Hands-on credibility across maintenance services; comfortable on site and in the field
Route/schedule planning experience with shifting priorities and weather constraints
Strong communication with customers and crews; steady under pressure
Ability to manage to KPIs (hours vs. estimate, GM, quality, safety) and take data-driven action
Experience with Aspire (or similar) and basic Excel; BambooHR familiarity is a plus
Valid driver's license; insurable driving record; available for seasonal peaks and snow operations
Benefits
Mileage reimbursement
401(k) with company match
Major medical, dental, vision, term life, long-term disability, and pet insurance options
HSA (Health Savings Account)
Paid holidays and PTO
Company clothing
Education reimbursement
Company
Green View Companies
An award-winning firm of landscape architects, planners and landscape designers specializing in a wide range of commercial, residential and public sector projects.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
T
Thomas Hoerr
President and CEO
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