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Oak View Group · 9 hours ago

Box Office Attendant | Part-Time | Addition Financial Arena

Orlando, FL

Part-time

Onsite

New Grad, Entry Level

$14/hr - $14/hr

Oak View Group is the global leader in venue development and management for the live event industry. The Box Office Attendant is responsible for processing ticket sales and providing customer assistance at the Ticket Office.

Sports

Responsibilities

Works under the supervision of the Ticket Office Manager

Projects professional appearance and manner

Provides information to patrons regarding performances and ticket policies

Provides customer service in all aspects of the Ticket Office, including phones

Utilizes Ticketmaster software to process ticket sales

Maintains accuracy in financial transactions

Assists in the enforcement of building policies for patrons

Provides assistance for patrons in emergency situations

Accountable for transactions at his/her work

Qualification

Customer service skillsTicketmaster softwareMultitaskingWindows proficiencyCash handlingLoud environmentVerbal communicationProblem-solving skillsTeamworkFlexible schedule

Required

Ability to multitask in a fast‐paced environment

Familiarity with Windows based computers

Possess excellent customer service skills

Experience working with the public and cash

Ability to work independently and as a productive member of a team

Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours

Must be able to work in a loud noise environment

Must be over 18 years or older

Strong verbal communication skills in the English language (Spanish is a plus)

Proven ability to work well with all levels of management

Strong analytical and problem‐solving skills