KCH Transportation · 2 weeks ago
Account Support Representative
Roswell, GA
Full-time
Onsite
Entry Level
1+ years expKCH Transportation is a fast-growing, people-first logistics company where you can build a real career in freight. They are seeking a highly motivated and dependable Account Support Representative to support day-to-day operations for assigned accounts within the Enterprise division.
Freight ServiceLogisticsSupply Chain ManagementTransportation
Responsibilities
Coordinate and confirm pick-up and delivery appointments with carriers, warehouses, and customers
Provide proactive shipment tracking and status updates to internal teams and customers
Maintain accurate and up-to-date shipment and account data within the TMS
Retrieve, organize, and submit required shipping documentation (BOLs, PODs, rate confirmations, invoices, etc.)
Assist Account Managers with back-end account support, reporting, and operational follow-up
Monitor shipments for potential issues and escalate exceptions to the Account Manager as needed
Support overall account accuracy, compliance, and service-level expectations
Qualification
Required
High school diploma or GED required
Minimum of 1-2 years of experience in logistics, operations, or administrative support roles
Highly organized and detail-oriented
Ability to multitask and manage competing priorities
Dependability and strong sense of initiative
Effective written and verbal communication
Coachable and receptive to feedback
Team-oriented mindset with a problem-solving attitude
Proficient in Microsoft Office applications and TMS systems
Preferred
Some college or relevant coursework preferred
Benefits
Medical, dental, and vision insurance options
401(k) with company match
Paid Time Off & Holidays
Company
KCH Transportation
KCH Transportation is a Third-party Logistics provider specializing in transportation, supply chain management, and warehousing.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jason Whitten
Chief Executive Officer
Recent News
BOSS Magazine
2023-12-26
Company data provided by crunchbase