Falcon Smart IT (FalconSmartIT) · 21 hours ago
HR Systems Project Manager
Florida, United States
Contract
Hybrid
Mid, Senior LevelFalcon Smart IT is seeking an HR Systems Project Manager to support a complex ecosystem of HR-related systems and applications. This role will act as a delivery and intake lead, ensuring that issues, defects, and enhancements are clearly understood and executed across HR, Operations, and Technology.
Hiring Manager
Harinii Suriyakumar
Responsibilities
Own and manage a high-volume intake queue of HR system incidents, defects, and enhancement requests
Analyze ambiguous or poorly written tickets to determine true business need, impact, and urgency
Engage directly with Operations teams (often offshore) and their managers to clarify intent and functionality
Translate requests into clear functional documentation, such as user stories or lightweight BRDs, depending on scope
Act as a Scrum Master–like organizer for HR systems work where formal IT ownership is limited
Maintain visibility across a large backlog of open items, prioritize demand, and guide IT teams on sequencing and focus
Track progress, risks, dependencies, and blockers across concurrent workstreams
Ensure delivery remains organized within a fragmented, legacy-heavy systems landscape
Lead larger HR system initiatives end to end, including discovery, requirements definition, and delivery coordination
Support initiatives related to crew onboarding, check-in/check-out, travel, medical credentialing, and operational workflows
Coordinate across integrations involving core HR systems, digital applications, middleware layers, and custom platforms
Qualification
Required
Experience in HR systems delivery, functional analysis, or project/program management
Working knowledge of SuccessFactors and core HR processes (not a payroll-only profile)
Experience working with ERP platforms (e.g., JDE) and custom or legacy applications
Strong ability to interpret unclear requirements, learn unfamiliar systems quickly, and translate business needs into functional and technical context
Comfortable working with offshore operations teams and escalating as needed to resolve issues
Highly organized, decisive, and effective in ambiguous, fast-moving environments
Company
Falcon Smart IT (FalconSmartIT)
Global Specialist IT Recruitment Agency Leader in Digital Transformation , Business IT Solutions and IT Recruitment Specialists Falcon Smart IT is a Specialist recruitment agency can quickly find you highly skilled IT professionals who are the best fit for your project or full-time hiring needs.
Founded in 2019
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase