Sheppard Pratt · 6 hours ago
Patient Account Representative (Towson, Full Time)
Towson, MD
Full-time
Onsite
New Grad, Entry Level
$18.50/hr - $26.04/hr
0+ years expSheppard Pratt is seeking a Patient Account Representative to manage daily follow-up functions to secure payment and resolve outstanding accounts receivable. The role involves using computerized systems to handle patient accounts, interact primarily with insurance companies, and maintain necessary documentation.
CharityEducationHealth CareNon ProfitSpecial Education
Hiring Manager
Emma Edwards
Responsibilities
Under general supervision and in accordance with established policies and procedures, is responsible for daily follow-up functions to secure payment and/or resolve outstanding accounts receivable for one or more of the assigned payer categories: Medicare, Medicaid, Blue Cross and Blue Shield, Commercial/Managed Care, Tri-Care, Worker’s Compensation, Schools, DSS/DJS, and Self-Pay
Uses computerized patient information management and Paperless Claim System (PCS) imaging systems to initiate, complete follow up, and update patient accounts with data required for preparation of third-party claims and client statements
Post transactions, and bill insurance carriers/client and adjust third-party/self-pay data
Prepare and maintain required documentation
The vast majority of this position involves interaction with insurance companies with only a very small percentage involving interaction with clinicians and patients
Qualification
Required
High School diploma
6 months - 12 months of experience in related billing and health insurance work
Must have knowledge of billing practices, procedures, collections, third-party payer and Universal Billing requirements, and third-party reimbursement procedures
Preferred
Follow-up and Medicaid experience strongly preferred
Benefits
A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
Comprehensive medical, dental and vision benefits for benefit eligible positions
403b retirement match
Generous paid-time-off for benefit eligible positions
Complimentary Employee Assistance Program (EAP)
Generous mileage reimbursement program
Company
Sheppard Pratt
Sheppard Pratt is a behavioral health and special education system.
1001-5000 employees
H1B Sponsorship
Sheppard Pratt has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (2)
2022 (4)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$0.23MKey Investors
Horizon Foundation
2023-01-19Grant· $0.23M
Leadership Team
Harsh Trivedi
President and CEO
Donna Richardson
Vice President & Chief Development Officer
Recent News
2025-06-09
Behavioral Health Business
2025-02-21
Company data provided by crunchbase