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The Cook & Boardman Group, LLC · 4 hours ago

Program Manager

Austin, TX

Full-time

Onsite

Senior Level

5+ years exp

The Cook & Boardman Group is the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services. The Program Manager will serve as the main point of contact for large clients, responsible for understanding their needs and ensuring they are met through the company's service offerings.

ArchitectureCommercialConstruction

Responsibilities

Work with large and strategic clients to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands

Conduct onsite or online presentations to the client that showcase the services and products of the company

Work with management to develop design build quotes based on project estimates

Effectively communicate features and benefits of solutions and manage prospect expectations

Maintain in-depth product knowledge of the service offerings of the company

Technical and security engineering resource

Programming, commissioning, testing and troubleshooting of these systems at customer locations and remotely, documenting service performed and test results

Generation of technical Scopes of Work (SOW), bill of materials (BOMs) and detailed design narratives for engineered solutions and associated cost estimates

Manage engineering and estimation process to include interfacing with multiple representatives of sales, marketing, management, vendor and customer teams

Analyze blueprints, construction drawings and technical/functional design specifications to prepare compliant engineered solutions and associated cost estimates

Perform needs analysis meetings and job site walks with customers

Technical advisor and product advocate during the engineering process

Interface with product and distribution partners to obtain systems, device and equipment pricing during engineering process

Participate in technical discussions and meetings with customers and product partners

Maintain quality assurance by following organization standards

Effectively apply project methodology to include planning, organizing, monitoring, managing budget, project closure activities and enforcing best practices

Manage project team and field technicians to ensure that projects are completed efficiently and with the utmost quality

Remove, resolve or escalate roadblocks for team members in a timely manner

Identify and manage project risks to ensure that timeliness, cost and quality are enforced

Facilitate project meetings internally effectively and ensure that the team is focused on continuous improvement

Other relative duties as assigned

Qualification

Technical knowledgeClient communicationProject managementEngineering processNeeds analysisTeam managementProblem-solvingCollaboration

Required

Associate's Degree, or an equivalent combination of education/experience

At least 5 years of experience in similar position

Must pass pre-employment background check and drug test in accordance with federal, state, and local laws

Preferred

Current and valid US driver's license preferred

Benefits

Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.

Work-Life Balance: Generous paid time off for rest, family, and self-care.

Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to C&B University, our in-house development program.

Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.

Company

The Cook & Boardman Group, LLC

For over 65 years, The Cook & Boardman Group has been at the forefront of the construction and security industries, evolving from a regional distributor into the nation’s largest provider of Doors, Frames, & Hardware Solutions and Electronic Security & Access Control.

Founded in 1955

Winston Salem, North Carolina, USA

1001-5000 employees