Metairie Bank · 12 hours ago
Call Center Specialist
Metairie, LA
Full-time
Onsite
Entry Level
1+ years expMetairie Bank is a financial institution seeking a Call Center Specialist to provide service and support for customers via telephone, email, and online chat. The role involves managing customer inquiries, providing excellent service, and researching solutions to customer issues.
BankingFinancial Services
Responsibilities
Manage and direct incoming calls, emails and online chats from customers, potential customers, vendors, and other general inquiries
Provide excellent customer service and develop customer relationships
Research solutions to customer issues and escalate the call to the appropriate department when the issue exceeds position authority
Assist customers with Electronic Banking platforms following bank policy and procedures (i.e. Online, Mobile and Telephone Banking, Debit Cards, etc)
Qualification
Required
Spanish/English Speaking
High school diploma or equivalent
Preferred
One to two years of banking experience
Company
Metairie Bank
Metairie Bank is a personal service bank operational in Tennessee.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
John P. LeBlanc
Chief Executive Officer
Recent News
New Orleans CityBusiness
2024-10-12
2023-10-30
New Orleans CityBusiness
2022-02-10
Company data provided by crunchbase