EM Search Consulting, LLC. · 6 days ago
Account Manager
EM Search Consulting, LLC. is a leader in the digital marketing industry, offering customized marketing solutions to help businesses grow. The Account Manager is responsible for managing client relationships, coordinating campaigns, and ensuring that projects align with client objectives while driving results through data-driven strategies.
AdvertisingConsultingDigital MarketingMarketingSEOWeb Design
Responsibilities
Acts as the main point of contact for the client, developing and maintaining meaningful and productive client relationships to ensure that strategic recommendations and deliverables surpass client expectations
Develops a deep knowledge of clients’ core marketing objectives, programs, and channels to engage in the business beyond project work
Coordinates & manages all facets of campaigns and projects with internal teams from kickoff through delivery
Partners closely with cross functional teams to ensure performance marketing delivery, measurement, and optimization is successful
Leads, facilitates and participates in all client meetings and supports the Accounts Team Lead & Head of Accounts in managing client relationships to achieve team and agency goals
Serves as the client advocate when discussing internal project deliverables and projects
Owns client budgets and partners with business managers to ensure profitability and strong ROI
Provides strategic recommendations to grow book of accounts
Seeks opportunities to expand knowledge and grow in your role and at EMSC
Qualification
Required
Strategic thinker with excellent problem solving skills
Detail and solution oriented
Exceptional interpersonal skills – communicating, listening, empathizing, expectation setting – that inspires trust with client relationships and team collaboration
Proven track record in client/account management and cultivating and growing client relationships
Outstanding project management skills
A solid understanding of SEO and PPC
Accountable team player that is growth-driven
Excels in a fast-paced and evolving environment
Bachelor's degree in marketing or similar field
Marketing agency experience
3+ years account management and/or project management experience
Proficient in Google Analytics
Ability to work on-site in Chicago, IL on a hybrid schedule
Preferred
Experience working with home service, senior living, medical/dental industries preferred