U.S. Legal Support ยท 1 day ago
Product Manager
Houston, TX, US
Full-time
Hybrid
Mid LevelU.S. Legal Support is seeking a Product Manager responsible for maintaining industry, market, and product knowledge to advance their product portfolio. The role involves driving the timely and successful delivery of products and features by translating product solutions into detailed business requirements while collaborating with various teams.
LegalProfessional Services
Responsibilities
Manage stakeholders to ensure alignment on delivery outcomes, prioritization, and process adherence across all levels of the organization
Lead product discovery efforts, including defining use cases, detailed solutions, business requirements, and acceptance criteria
Monitor development progress, manage timelines, and proactively mitigate risks and dependencies to ensure on-time delivery
Develop and execute fit-for-purpose testing by creating test cases, owning product testing, and coordinating user acceptance testing prior to release
Manage scope change requests through established approval workflows, including impact assessments
Create and maintain product documentation, including release communications, quick reference guides, and product videos
Design, refine, and document business processes related to product releases and enterprise change initiatives
Support enterprise projects that enhance, integrate, or launch company products
Lead product demonstrations and feedback sessions with internal and external stakeholders, including coordination, scripting, and outcomes tracking
Serve as an in-house product expert, providing guidance and support to internal teams, customers, and partners
Utilize Jira to independently plan, document, and track product work
Qualification
Required
Proven track record of successfully managing products throughout their lifecycle
Strong cross-functional collaboration with Engineering (onshore and offshore), Operations, Marketing, Sales, and Leadership
Ability to work autonomously
Manage stakeholders to ensure alignment on delivery outcomes, prioritization, and process adherence across all levels of the organization
Lead product discovery efforts, including defining use cases, detailed solutions, business requirements, and acceptance criteria
Monitor development progress, manage timelines, and proactively mitigate risks and dependencies to ensure on-time delivery
Develop and execute fit-for-purpose testing by creating test cases, owning product testing, and coordinating user acceptance testing prior to release
Manage scope change requests through established approval workflows, including impact assessments
Create and maintain product documentation, including release communications, quick reference guides, and product videos
Design, refine, and document business processes related to product releases and enterprise change initiatives
Support enterprise projects that enhance, integrate, or launch company products
Lead product demonstrations and feedback sessions with internal and external stakeholders, including coordination, scripting, and outcomes tracking
Serve as an in-house product expert, providing guidance and support to internal teams, customers, and partners
Utilize Jira to independently plan, document, and track product work
Customer-centric, data-driven, and solution-oriented mindset
Strong organizational skills with the ability to manage priorities in a fast-paced environment
Exceptional written and verbal communication skills with the ability to present to all levels of the organization
Preferred
Modern UX experience is a plus
Company
U.S. Legal Support
U.S. Legal Support is a preeminent provider of a suite of litigation support services including court reporting, record retrieval.
Founded in 1996
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-12-04Private Equity
Leadership Team
Charles F. Schugart
President & CEO
Jim Cunningham
SR VP & Division President
Recent News
Company data provided by crunchbase