IT Customer Support Intern jobs in United States
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Schreiber Foods · 8 hours ago

IT Customer Support Intern

Schreiber Foods is offering a paid year-round internship for the Global IT Customer Success team. The intern will provide second level support and collaborate with partners on hardware and software issues while gaining insight into IT systems and processes.

Food and Beverage
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Comp. & Benefits
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H1B Sponsorednote

Responsibilities

Provide end users with hands on assistance through the deployment, support, maintenance and/or upgrades of IT-supported software and hardware
Explore career opportunities by working with multiple areas of the business through IT, gaining insight into potential career paths by learning how IT systems and processes support the business
Collaborate with IT and Business Partners, providing hands-on experience and ownership of project deliverables while assisting in everyday tasks
Learn and assist with existing standards and investigate new technology for onsite and cloud infrastructure
Develop and maintain documentation as it relates to IT supported hardware and software. Ensure Knowledge Base is updated with current information
Participation and attendance in regular team meetings

Qualification

IT supportHardware troubleshootingSoftware supportDocumentation skillsCustomer service skillsCommunication skillsAttention to detailIndependent work

Required

Currently pursuing a Bachelor's degree in Computer Science, Business Administration or related field, with at least 3 semesters remaining in school (May 2026 graduates or later). If enrolled in an Associate's degree program must have a plan to pursue a bachelor's degree immediately after associates is completed
Ability to work independently on designated tasks as needed
Strong communication skills, both verbal and written
Ability to analyze information and display strong attention to detail
Excellent customer service skills and positive attitude
The work hours are flexible based on your class schedule, working approximately 15-20 hours during the school year and 40 hours during summer/winter breaks
Must have reliable internet connection (minimum 10 mb download speed)

Benefits

Opportunity to complete real-world projects, participate in team meetings and contribute your ideas
Exposure to different areas of the business around the world
Internship program that includes engaging events and opportunities to build relationships at all levels
Relocation assistance (for eligible internships)
Rewards program for referring others
Eight free counseling sessions through our Employee Assistance Program
Company-provided retirement contributions per year through our 401(k) plan and Employee Stock Ownership Plan
Volunteer opportunities to give back to the community
Discounts on our products and more

Company

Schreiber Foods

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Schreiber provides dairy favorites to people around the globe.

H1B Sponsorship

Schreiber Foods has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (3)
2023 (2)
2022 (1)
2021 (3)
2020 (3)

Funding

Current Stage
Late Stage

Leadership Team

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Ron Dunford
President and CEO
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Company data provided by crunchbase