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Vheda Health · 19 hours ago

Client Success Coordinator

United States

Full-time

Remote

Entry Level

1+ years exp

Vheda Health is a leader in virtual health engagement, dedicated to improving health equity for underserved populations. They are seeking a Client Success Coordinator to support their Client Services team by managing day-to-day tasks, coordinating project requirements, and conducting research to assist clients and teammates in making informed decisions.

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Responsibilities

Support Vheda’s Client Services team in researching, scheduling, planning, executing, and managing day-to-day tasks

Efficiently coordinate project requirements, timelines, deadlines and follow-up to ensure timely and successful project completion

Participate in client status calls, capture meeting notes, and update status reports regularly

Develop an extensive understanding of Vheda’s service offering, demonstrating the ability to articulate and position these solutions within existing and potential accounts

Prepare agendas for client meetings and related account administration

Track, monitor, and generate monthly reports

Conduct thorough research on clients, state initiatives, competitors, and industry trends to provide valuable insights and support informed decision making

Help facilitate seamless collaboration, contributing to the team’s overall success and effectiveness

Partner seamlessly with internal departments such as clinical services, operations and analytics to ensure coordinated efforts in meeting client expectations