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ECMC · 13 hours ago

Operations Specialist Senior, Claims

Minneapolis, MN - Hybrid

Full-time

Hybrid

Mid, Senior Level

$21/hr - $25/hr

3+ years exp

ECMC Group is a nonprofit corporation focused on helping students succeed. The Operations Specialist Senior, Claims reviews claims and discharge documents, performs quality assurance duties, and assists with training new staff.

Non Profit

Comp. & Benefits

Responsibilities

Processes discharge request/reports

Reviews pending queue to release questionable claims for timely payment

Reviews supplemental, partial and Teacher Loan Forgiveness claims

Performs timely audits of specialists and associates’ tasks

Updates loan information on internal claims system

Processes claim reports

Performs post claim sampling review

Researches and resolves problems with claim records

Assists the lead and manager with training of new staff and testing of system enhancements as needed

Actively participates in projects assigned to ECMC from the Department of Education

Performs other duties and responsibilities as assigned

Qualification

Claims processingQuality assuranceMicrosoft OfficeStudent loan industryMathematical skillsProfessional communicationRegulatory knowledge

Required

High School diploma or GED

3+ years of relevant work experience

Basic proficiency in mathematical skills and concepts

Basic proficiency in Microsoft Office suite, specifically with Word and Excel applications

Preferred

1 year of experience drafting professional written communication and providing verbal communications to internal and external clients

1 year of working in the student loan industry

Working knowledge of student loan industry regulations

Benefits

Health & wellness benefits: Medical, dental, and vision insurance plan options, with a generous employer subsidy. Company paid life & disability insurance, pre-tax flexible spending accounts and robust wellness programs.

Financial benefits: Generous 401(k) plan with a company match up to 6% and additional discretionary contribution potential, holiday time off, paid time off accrual starting at 20 days/year and commuter subsidy.

Education benefits: Tuition reimbursement up to $10,500/year for approved programs and student loan payment reimbursement up to $4,800/year. Up to $5,250 of qualifying education benefits can be reimbursed pre-tax.

Company

ECMC

ECMC Group is a nonprofit corporation with a mission to help students succeed. It is a sub-organization of Educational Credit Management Corporation Group.

Founded in 1994

Oakdale, Pennsylvania, USA

501-1000 employees