USF Credit Union · 5 days ago
Post Charge Off Recovery Specialist
Temple Terrace, FL, US
Full-time
Hybrid
Mid Level
4+ years expUSF Credit Union is dedicated to delivering financial solutions to improve members’ lives. The Post Charge Off Recovery Specialist will manage the post-charge-off portfolio to maximize recovery results and handle the collection of charged off loans through various strategies including legal actions and negotiations.
BankingFinancial Services
Responsibilities
Manages the post-charge-off portfolio to maximize recovery results. Make phone calls, negotiate with members to maximize the net recoveries on charged off accounts including but not limited to Visa, Mortgage, Consumer and Deposit accounts. Performs skip trace duties to locate members
Maintains accurate, complete and timely collection/skip tracing records of all contact made and action taken on each delinquent/recovery account. Determine next step in recovery process to protect Credit Unions financial interest
Manages legal strategies, prepares and files Small Claims cases or coordinates filing lawsuit with Attorney
Prepares monthly trends and recovery reporting to Collection Manager
Meets regularly with Collection Manager or Assistant Collection Manager to review collection results and to obtain recommendations on complicated or difficult accounts
Cross trains in other areas or departments and performs other job related duties as assigned
Qualification
Required
High School Diploma or G.E.D
At least 4 years of experience in lending or collections with a complete and thorough knowledge of the process and legal requirements relating to the collection of delinquent loans
Experience filing Small Claims cases
Proficient in Microsoft Office
Excellent verbal and written communication skills
Ability to multitask
Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act
Excellent Time Management, Analytical and Organizational Skills, Collaboration, Passion, Innovation
Benefits
Competitive pay
Robust incentive programs
401k matching
Mortgage and Auto Loan discounts
4 weeks minimum paid time off work
Work anniversary paid time off
11 paid holidays
8 hours paid volunteer time off
Medical, Dental and vision plans with FSA option. (Employee Only Premiums for Dental and Vision are 100% Credit Union covered)
100% Credit Union Paid Short-Term and Long-Term Disability and Life Insurance
Employee Assistance Program
Undergraduate and Graduate Tuition Reimbursement
Company
USF Credit Union
At USF CU, our hiring process focuses on finding All-Stars who align with our core values of excellence, passion, innovation, community and collaboration.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$10.48MKey Investors
Community Development Financial Institutions Fund
2025-10-22Debt Financing· $8M
2023-04-10Grant· $2.48M
Leadership Team
Richard J. Sellwood
SVP / Chief Operating Officer
Recent News
The Business Journals
2024-05-23
Florida Politics
2023-12-22
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