Technical Integrations Specialist jobs in United States
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Tilled · 3 days ago

Technical Integrations Specialist

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level

Tilled is a growing team focused on changing the payments landscape with PayFac-as-a-Service. The Technical Integrations Specialist plays a critical role in ensuring successful partner integrations and smooth technical operations by providing technical expertise and resolving integration issues.

Financial ServicesPaymentsSoftware
badNo H1Bnote

Responsibilities

Reviewing API requests, logs, and code to troubleshoot partner integration issues
Supporting the Support team by resolving escalated technical tickets
Collaborating with Engineering to address bugs, update dependencies, or implement technical improvements outside the product roadmap
Developing or updating technical documentation, developer tooling, and integration examples
Managing Zendesk administrative features and optimizing ticket workflows
Joining Sales calls to provide technical expertise and implementation guidance
Acting as a subject matter expert across integrations, APIs, and internal systems

Qualification

API integrationTechnical troubleshootingTechnical documentationZendesk administrationFintech experienceClear communicationProblem-solvingCross-functional collaboration

Required

Authorized to work in the United States and a resident in a United States time zone
Comfortable with remote work
Experience working with APIs, integrations, and technical troubleshooting
Ability to read, understand, and reason through code and technical documentation
Strong problem-solving skills and comfort handling technical escalations
Experience supporting or collaborating with customer support teams
Clear communication skills, especially when explaining technical concepts to non-technical audiences
Ability to work cross-functionally in a fast-paced, remote environment

Preferred

Experience in a technical implementation, solutions engineering, or integration-focused role
Familiarity with Zendesk administration or similar ticketing systems
Experience supporting sales or pre-sales technical discussions
Background working in fintech, payments, APIs, or developer-first platforms
Comfort resolving bugs, updating dependencies, or contributing small features outside a formal roadmap

Benefits

Generous compensation and benefits

Company

Tilled

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Tilled is a PayFac-as-a-Service platform that allows B2B ISVs to monetize payments that pass through their platforms.
dateFounded in 2019
location
Boulder, Colorado, USA
people-size51-200 employees
web-link
https://www.tilled.com/

Funding

Current Stage
Growth Stage
Total Funding
$40.62M
Key Investors
G SquaredCanvas PrimeAbstract
2024-07-29Series A· $16.47M
2022-02-16Series A· $11M
2022-02-10Convertible Note

Leadership Team

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Caleb Avery
Founder, CEO
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Matt Cook
Chief Technology Officer
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Recent News

PR Newswire
KORT Payments Announces Strategic Partnership with Tilled Inc. to Deliver a Unified Embedded Payments Experience to ISVs Across North America
2025-07-08
Tilled
Tilled Expands PayFac-as-a-Service Innovation With New Capital and Capabilities
2025-02-07
PYMNTS.com
Recent Funding Rounds Signal PayFac’s Rising Star
2024-12-06
Company data provided by crunchbase