Turing · 11 hours ago
Remote Customer Service Specialist (Finance & Insurance) - 50888
United States
Contract
Remote
Mid Level
4+ years expTuring is a leading research accelerator for frontier AI labs, seeking a Remote Customer Service Specialist with experience in the finance and insurance sectors. In this role, you will work on projects to evaluate and improve AI applications, focusing on enhancing customer experience and service workflows.
Artificial Intelligence (AI)Generative AIInformation TechnologyMachine LearningSoftware Engineering
Responsibilities
Design and solve real-world customer interaction and service scenarios to test AI reasoning
Write clear, structured solutions and dialogues covering claims assistance, policy inquiries, financial product guidance, and client communication
Evaluate AI responses for accuracy, professionalism, empathy, and compliance with financial and insurance standards
Qualification
Required
4+ years of experience as a Customer Service Representative, Account Specialist, or Client Support professional in the finance or insurance sector
Excellent English communication and reasoning skills
Ability to simplify and explain complex financial or insurance concepts in a clear and professional manner
Preferred
Bachelor's or Master's degree in Finance, Business Administration, Economics, or a related field preferred
Benefits
Strong compensation (exact amount varies by project)
Work in a fully remote environment
Company
Turing
Turing advances frontier AI and builds real-world systems for Fortune 500 companies, governments, and the world’s leading AI labs.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$270.19MKey Investors
Khazanah NasionalAltaIR CapitalWestBridge Capital
2025-03-06Series E· $111M
2021-12-07Convertible Note· $6.85M
2021-10-04Series D· $87M
Leadership Team
Jonathan Siddharth
Founder & CEO
Vijay Krishnan
Founder & CTO
Recent News
Foundation Capital
2025-12-31
2025-11-22
Company data provided by crunchbase