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Gulph Creek Hotels · 2 days ago

Area Engineer

Hamilton Township, NJ, US

Full-time

Onsite

Senior Level

$90K/yr - $100K/yr

5+ years exp

Gulph Creek Hotels is seeking an Area Engineer responsible for the overall maintenance of their dedicated hotels. The role involves ensuring guest service, managing engineering staff, and overseeing maintenance and repair work on hotel facilities and equipment.

HospitalityHotel

Responsibilities

Maintains guest service as the driving philosophy of the operation

Personally demonstrates a commitment to guest service in responding promptly to guests’ needs

Committed to making every guest is satisfied

Meets or exceeds guest satisfaction measures

Ensures hotel standards and services contribute to the delivery of consistent guest service

Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards

Ensure that room maintenance requests are handled in a prompt and courteous manner

Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and repair projects

Audit key boxes/logs for all departments

Supervise and appoint a variety of contractors and existing staff on a number of projects; Obtaining multiple quotes to present to General Manager

Manage monthly, quarterly and annual 3rd party contacts to ensure its complete and on time; In compliance with brand standard

Approach all encounters with guests and employees in a friendly, service-oriented manner

Maintain regular attendance in compliance with Gulph Creek Standards, as required by scheduling, which will vary according to the needs of the hotel

Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working

Comply at all times with Gulph Creek standards and regulations to encourage safe and efficient hotel operations

Supervise and train all Engineering staff, oversee projects

Coordinate all Engineering staff scheduling to ensure ample coverage

Create and adhere to the annual budget for department

Develop and implement plans to keep property, equipment and grounds in an acceptable state of repair

Coordinate periodic inspection of all safety systems

Accurate and timely completion of paperwork

Attend all meetings required and participate in M.O.D program

Perform maintenance and repair work on the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating/air conditioning ventilation, and water treatment systems

Schedule and oversee preventive maintenance program for all guestrooms

Create and implement preventive maintenance program for all hotel equipment

Follow and enforce procedures that ensure the security of inventory

Assist in education/training employees on current safety issues to ensure compliance with all federal, state and local laws and safety regulations

Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets

Other duties as required

Manages and directs staff including recruitment, selection and development to achieve Company goals and objectives

Qualification

Hotel maintenance experienceSupervisory skillsPreventive maintenance programSafety compliance knowledgeGuest service orientation

Required

At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience

High School diploma or equivalent required