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ECMC · 16 hours ago

Operations Specialist, Bankruptcy

Minneapolis, MN - Hybrid

Full-time

Hybrid

Entry Level

$19/hr - $24/hr

2+ years exp

ECMC Group is a nonprofit corporation focused on helping students succeed. The Operations Specialist in Bankruptcy is responsible for processing bankruptcy functions and correspondence, ensuring compliance with federal and organizational procedures while monitoring accounts for recovery opportunities.

Non Profit

Comp. & Benefits

Responsibilities

Reviews incoming bankruptcy documents, debtor schedules, plans and misc. court documents via an electronic image, makes determination using established department procedures on next step actions and impact on affected accounts, ensuring adverse language is identified and timely routed for action

Protects accounts and ensures that all collection activities are suspended during an active bankruptcy proceeding

Prepares relevant legal documents for execution, including electronic and manual filings of Proofs of Claims and Notices of Assignments with bankruptcy courts by scheduled deadlines

Researches bankruptcy accounts using PACER (bankruptcy database) and trustee sites

Researches accounts to determine loan status, claim paid type and dischargeability

Identifies, researches and initiates refund requests on accounts that are eligible for refund and/or discharge

Maintains up to date knowledge of IRS Offset policies and refund protocol

Maintains an understanding of payment applications, including the ability to read and understand prior guarantor payment histories

Responds to incoming telephone calls (regarding both ED and ECMC accounts) from debtors, trustees, courts and attorneys, providing detailed loan information and answering questions concerning student loan regulation/Common Manual policy and bankruptcy code in a professional courteous manner

Maintains clear, concise and accurate documentation of all action taken on borrowers’ accounts, including calls received

Researches, analyzes and reconciles loan balance discrepancies and disputes

Maintains working knowledge of bankruptcy laws, privacy acts and federal regulations that govern the student loan program

Maintains up to date knowledge of the differences between ED and ECMC policies and procedures concerning bankruptcy and student loan accounts

Performs other duties and responsibilities as assigned

Qualification

Bankruptcy laws knowledgePACER database proficiencyMicrosoft Office proficiencyDetail orientedOrganizational skills

Required

High School diploma or GED

2+ years of relevant work experience

Basic proficiency in Microsoft Office suite

Benefits

Medical, dental, and vision insurance plan options, with a generous employer subsidy.

Company paid life & disability insurance, pre-tax flexible spending accounts and robust wellness programs.

Generous 401(k) plan with a company match up to 6% and additional discretionary contribution potential.

Holiday time off.

Paid time off accrual starting at 20 days/year.

Commuter subsidy.

Tuition reimbursement up to $10,500/year for approved programs.

Student loan payment reimbursement up to $4,800/year.

Up to $5,250 of qualifying education benefits can be reimbursed pre-tax.

Company

ECMC

ECMC Group is a nonprofit corporation with a mission to help students succeed. It is a sub-organization of Educational Credit Management Corporation Group.

Founded in 1994

Oakdale, Pennsylvania, USA

501-1000 employees