Northeast Tool & Manufacturing ยท 2 days ago
Sales Operations Coordinator
Charlotte, NC
Full-time
Onsite
Mid Level
$50K/yr - $65K/yr
3+ years expNortheast Tool & Manufacturing is an award-winning company specializing in precision machined parts and complex assemblies for the Aerospace, Defense, & Space industries. They are seeking a detail-oriented Sales Operations Coordinator to manage customer RFQs, quotes, contracts, and purchase orders while supporting key purchasing functions to ensure alignment and accuracy across various teams.
IndustrialManufacturingMechanical EngineeringWholesale
Responsibilities
Acknowledge customer RFQs via email and procurement systems (e.g., Coupa)
Set up RFQs in the ERP system for the Estimating team
Track RFQ progress and follow up internally to support timely completion
Enter completed quote data into ERP and submit finalized quotes to customers
Review customer purchase orders and contracts to ensure alignment with quoted terms, including:
Pricing, quantities, and delivery requirements
Serialization and traceability requirements
Quality clauses and flow-down requirements
Inspection, certification, and documentation obligations
Identify discrepancies and coordinate resolution with Sales, Quality, and Manufacturing prior to order acceptance
Ensure only aligned and approved orders are entered and released in ERP
Receive, review, and acknowledge customer purchase orders
Enter and maintain customer PO data and revisions in ERP
Maintain up-to-date, audit-ready documentation
Ensure customer-required due dates align with ERP system commitments
Administer customer procurement portals and submissions
Prepare and issue vendor RFQs based on approved requirements
Collect, organize, and document vendor quotations
Enter vendor quote data into ERP or purchasing systems
Create and maintain vendor purchase orders from approved requisitions
Acknowledge supplier order confirmations and update ERP accordingly
Communicate routine status updates and confirmations with suppliers
Flag risks or discrepancies to Plant Manager or COO for resolution
Maintain high accuracy and completeness in ERP data for both customer and supplier transactions
Support continuous improvement of sales and purchasing processes
Qualification
Required
Associate or bachelor's degree preferred (Business, Operations, Supply Chain, or related field)
3+ years of experience in sales operations, order management, or purchasing support in a manufacturing or B2B environment
Experience with ERP systems (experience in manufacturing ERP strongly preferred)
Company
Northeast Tool & Manufacturing
Northeast Tool & Manufacturing is a preferred supplier of precision machined parts and complex assemblies for the Aerospace, Defense, & Space industries.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Larry R. Arant
CEO
Aaron Arant
Chief Operating Officer
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