Customer Service Planner jobs in United States
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Tucson Electric Power · 13 hours ago

Customer Service Planner

UNS Energy Corporation, headquartered in Tucson, Arizona, is a subsidiary of Fortis Inc., providing electric and gas service to nearly 700,000 customers. The Customer Service Planner role involves meeting with customers and contractors to plan construction projects, acting as a liaison with government agencies, and compiling necessary documentation and reports.

Electrical DistributionEnergyPower Grid
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Growth Opportunities

Responsibilities

Verify contractor invoices for payment and complete related company documentation
Attend pre-construction meetings, job-site coordination meetings, and Subdivision walkthru’s prior to actual construction
Coordinates projects to meet customer requirements and deadlines
Assign proper accounting to purchase orders and contractor invoices
Stake meter & meter station locations and schedule proposed work
Address problems and complaints from contractors, customers, employees, and local government agencies
Compiles data for various reports including, statistical reports, DOT report, and budget report
Monitor the distribution system using pressure charts and the taking of pressure readings
Estimate the cost of distribution system modifications such as main line extensions and new installations
Obtain permits and right-of-way information from City, County, and State agencies
Completes gas and electric availability orders and estimates costs for proposed construction projects
Knowledgeable in AZ Blue Stake Laws desired
Ability to work with people in a team environment
This position may provide services to affiliates of the Company subject to the UNS Energy Code of Conduct and the related Policies and Procedures

Qualification

GISAutoCadEngineering knowledgeAccounting knowledgeMicrosoft WordMicrosoft ExcelAZ Blue Stake LawsCommunication skillsTeamwork

Required

High School diploma or equivalent
Good written and verbal communication skills
Good computer skills including Microsoft Word and Excel
Must be able to work in all types of weather conditions
Must possess a valid AZ Drivers license
The incumbent may be required to perform an operational, maintenance and/or emergency function
All employees are expected and required to adhere to the Company Code of Ethics and Principals of Conduct

Preferred

Experience with AutoCad or GIS preferred
Knowledge in areas of Engineering and Accounting also a plus
Knowledgeable in AZ Blue Stake Laws desired
Ability to work with people in a team environment

Benefits

401k plan with a generous company match and additional non-discretionary employer contribution for eligible employees
Affordable individual and family health insurance plans
Tuition assistance
Life insurance
Long-term disability insurance

Company

Tucson Electric Power

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Tucson Electric Power provides safe, reliable power to metro.

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Anderson
Manager, Business Development
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Company data provided by crunchbase