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Possible · 2 hours ago

Compliance Manager

Seattle, Washington, United States

Full-time

Onsite

Mid, Senior Level

5+ years exp

Possible Financial Inc. is a Public Benefit Corporation focused on providing affordable credit products to improve financial health. The Compliance Manager will oversee regulatory compliance, maintain the compliance management system, and collaborate with stakeholders to ensure adherence to applicable laws and regulations.

CreditFinancial ServicesFinTechLending

Growth Opportunities

Responsibilities

Ensure Possible's compliance with applicable laws and regulations by helping to maintain and expand Possible's compliance management system, including vendor and complaint management and employee training

Collaborate with Compliance management in maintaining and executing the monitoring and testing program pertaining to Possible's products and services

Help ensure Possible’s policies and procedures remain current with regulatory change and requirements

Analyze and respond to complaints, including tracking and reporting of trends, patterns and high risk indicators that require root cause analysis

Review advertisements and communications for compliance with applicable regulations while keeping our customers’ perspectives in mind for UDAAP

Assist colleagues and the company's Bank partners with compliance through advice, guidance, and oversight of new and changing products and processes

Ensure compliance related issues are captured and remediated through the issues management program

Develop and assist in the implementation of new compliance related processes and special projects

Assist management and the compliance team with responses to state and Bank partners’ examinations and audits

Qualification

Financial services complianceRegulationsRegulatory risk assessmentsCompliance management systemCustomer complaint monitoringVendor due diligenceAction-orientedCommunication skillsProblem-solving skillsCollaboration skills

Required

5+ years of financial services compliance work in a Compliance or Legal department at a consumer loan finance company, bank, or credit union

BA/BS Degree, CRCM is a plus. A JD or Paralegal Certification is not required however applicant must have the ability to research and analyze laws and regulations

Working knowledge of laws, regulations, and subjects applicable to consumer lending and credit cards: TILA, ECOA, FCRA, UDAAP, SCRA/MLA, E-SIGN, Privacy, Identity Theft, Marketing, Fair Lending, FDCPA, EFTA, BSA/AML/OFAC, state laws, etc

Experience responding to and monitoring customer complaints

Experience with implementing and maintaining an online training program

Experience completing regulatory and product risk assessments

Experience developing and completing monitoring and testing transactions, disclosures, etc

Proven ability to manage inter- and intra-department projects

Good communication skills - writes, speaks, and presents information effectively and persuasively across communication settings

Works well in fast paced, energetic environment with a ‘Roll-up your sleeves' attitude

Action-oriented - pursues work with energy, drive, and a strong accomplish orientation

Integrity, ability to work independently and as part of a team, and strong problem-solving skills

Exceptional collaboration skills, and can communicate and coordinate across all teams including Product, Engineering, Design, Marketing, and Operations

Ability to pivot and adjust to new technologies, systems and communications platforms

Passionate about building great compliance management systems