Mass General Brigham · 17 hours ago
Senior Business Analyst
United States
Full-time
Remote
Senior Level
$92K/yr - $134K/yr
5+ years expMass General Brigham is a not-for-profit healthcare organization that supports patient care, research, teaching, and community service. The Senior Business Analyst will play a crucial role in understanding stakeholder needs, facilitating requirement negotiations, and improving business processes and systems to enhance member experience.
Health CareHome Health CareMedical
Responsibilities
Possess leadership aptitude, critical thinking, and problem-solving proficiency
Have strong business domain knowledge and the ability to assess and manage risk and define change strategy accordingly
Collaborates with key business partners to support business operations and understand how current and future business processes and systems enhancements may improve business processes and productivity
Elicits, gathers, creates, and documents business requirements in the project lifecycle
Identifies, defines, and documents new business process workflows using industry-standard analysis approaches
Manages requirements and documentation needs for complex projects and programs
Develops business needs analysis documentation for project and development teams and participates in various data and requirement analysis stages as part of the project lifecycle
Works closely with cross-functional teams to ensure coordination of efforts, timing, priority, and impact on assigned projects
Collaborates with Mass General Brigham Health Plan stakeholders, vendors, and/or consultants to ensure timely, cost-effective project delivery
Works within project deadlines and schedules and manages multiple competing priorities
Communicates effectively with end-users to convey schedules, dates, priorities, business needs, and project-related information; escalates issues as needed
Anticipates and meets, or exceeds, internal and/or external customer expectations and requirements; establishes and maintains effective relationships with customers and gains their trust and respect
Holds self and others accountable to meet commitments
Persists in accomplishing objectives to achieve results despite any obstacles or setbacks that arise consistently
Builds strong relationships and infrastructures that designate Mass General Brigham Health Plan as a people-first organization
Other duties as assigned with or without accommodation
Qualification
Required
Bachelor's degree required; experience can be substituted in lieu of a degree
At least 5-7 years of experience in the development, support or operation of software applications, preferably in a healthcare setting
At least 4-6 years of working experience as a Business Analyst in the health insurance field highly preferred
Possess leadership aptitude, critical thinking, and problem-solving proficiency
Have strong business domain knowledge and the ability to assess and manage risk and define change strategy accordingly
Collaborates with key business partners to support business operations and understand how current and future business processes and systems enhancements may improve business processes and productivity
Elicits, gathers, creates, and documents business requirements in the project lifecycle
Identifies, defines, and documents new business process workflows using industry-standard analysis approaches
Manages requirements and documentation needs for complex projects and programs
Develops business needs analysis documentation for project and development teams and participates in various data and requirement analysis stages as part of the project lifecycle
Works closely with cross-functional teams to ensure coordination of efforts, timing, priority, and impact on assigned projects
Communicates effectively with end-users to convey schedules, dates, priorities, business needs, and project-related information; escalates issues as needed
Anticipates and meets, or exceeds, internal and/or external customer expectations and requirements; establishes and maintains effective relationships with customers and gains their trust and respect
Holds self and others accountable to meet commitments
Persists in accomplishing objectives to achieve results despite any obstacles or setbacks that arise consistently
Builds strong relationships and infrastructures that designate Mass General Brigham Health Plan as a people-first organization
Preferred
Professional Business Analyst certification preferred
At least 2-3 years of experience with project management, leading small project teams, and projects preferred
Experience working in Medicare, Medicaid, Duals, and Commercial lines of business preferred
Healthcare domain knowledge, Claims Processing, Financial Systems, and/or Healthcare Information Technology experience preferred
Microsoft Office Suite and analysis tools (Visio, Word, Excel, and SharePoint) preferred
Strong understanding of industry-standard Business Analysis techniques preferred
Comprehensive working knowledge of the System Development Life Cycle (SDLC) preferred
Strong processes and data analysis skills preferred
Ability to gather, analyze, and document requirements from business users and relay information to project teams for systems and/or business process development preferred
Experience creating workflows, user stories, and post-production support documentation preferred
Ability to conduct impact assessments of new requirements on an existing business process preferred
Benefits
Comprehensive benefits
Career advancement opportunities
Differentials
Premiums and bonuses as applicable
Recognition programs designed to celebrate your contributions and support your professional growth
Company
Mass General Brigham
Mass General Brigham specializes in providing medical treatments and health diagnostics services.
10001+ employees
H1B Sponsorship
Mass General Brigham has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (77)
2024 (61)
2023 (93)
2022 (70)
2021 (80)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
E
Erin Flanigan
SVP, Human Resources, Community, Specialty Hospital Division
O’Neil A. Britton
Chief Integration Officer, Executive Vice President
Recent News
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