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UAMS - University of Arkansas for Medical Sciences · 1 day ago

Director of Student Financial Services

University of Arkansas at Pine Bluff

Full-time

Onsite

Lead/Staff, Director/Executive

$76K/yr - $76K/yr

5+ years exp

The University of Arkansas at Pine Bluff (UAPB) is seeking a Director of Student Financial Services to oversee the operation and services of the Financial Aid department. The role involves leading a team, developing comprehensive financial aid strategies, and ensuring compliance with federal and state regulations to support student success and retention.

EducationHealth CareNon Profit

No H1B

Responsibilities

Leads and mentors the department, fostering a collaborative, student-centered environment

Develops and implements comprehensive financial aid strategies that align with the university's enrollment goals and student success initiatives

Partners with campus stakeholders to enhance financial aid processes and support student retention

Drives innovation in service delivery and technological solutions to improve student experience

Shapes and implements financial aid policies that promote student success while ensuring institutional compliance

Analyzes and interprets federal and state regulations to guide policy decisions

Oversee the strategic management of financial aid resources, ensuring accurate and timely disbursement

Maintains robust internal controls and risk management practices

Advocates for initiatives that expand financial access and support student persistence

Ensures exceptional service delivery to students, families, and campus partners

Create a welcoming and supportive environment and processes that enhance customer service

Ensures data-informed decision-making through regular analysis and assessment

Represents the university on financial aid matters at the local, system, state, regional, and national levels

Qualification

Financial aid administrationSupervisory experienceFinancial aid management systemsData analysisFederal financial aid knowledgeTrainingCommunication skillsInterpersonal skillsOrganizational skillsMentoring

Required

Bachelor's degree, preferably in Business Administration, Education, or related fields

A strong understanding of accessing and navigating all federal financial aid websites (NSLDS, COD, etc.)

Demonstrated higher education recruitment record that shows progressive thought and strategies

5 years' progressively responsible administrative experience in financial aid administration

3 – 5 years of supervisory and managerial experience

Experience with financial aid management systems and technology

Preferred

Master's degree in the areas of Business Administration, Education, or a related field

5 years of progressively responsible administrative experience in financial aid administration

Company

UAMS - University of Arkansas for Medical Sciences

Glassdoor3.6

UAMS is the state’s only comprehensive academic health center, with colleges of Medicine, Nursing, Pharmacy, Health Professions and Public Health; a graduate school; a hospital; a northwest Arkansas regional campus; a statewide network of regional centers; and seven institutes: the Winthrop P.

Founded in 1879

Little Rock, Arkansas, USA

10001+ employees