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BNY · 10 hours ago

Vice President, Resiliency Administrator

240 Greenwich Street, New York, NY, 10286, US

Full-time

Hybrid

Mid, Senior Level

$68K/yr - $120K/yr

BNY is a leading global financial services company that influences nearly 20% of the world’s investible assets. They are seeking a Vice President, Business Resiliency to support the Business Resiliency Team in delivering BNY Investments' response to the Enterprise Resiliency Office's annual Business Continuity Management program, ensuring effective crisis management, and maintaining operational resilience.

Financial Services

Responsibilities

Supporting the Business Resiliency Team to deliver the BNY Investments response to the BNY Enterprise Resiliency Office (ERO) annual BCM programme, ensuring the validity of BNY Investments data held within the ERO system of Record (FUSION). This work includes: liaison with global business areas to complete the annual business impact analysis work and the resultant updates to the business continuity plans; analysis of third-party dependencies; and completion of recovery strategies and critical vendor testing

Supporting the UK-based Deputy Business Resiliency Lead to deliver the BNY Investments global emergency response protocols, including taking full ownership of these protocols should a disruption occur outside of UK business hours. This work includes: administration of the Incident & Crisis Management Team (ICMT) ensuring membership is appropriate and that members are aware of their responsibilities; supporting the ICMT to manage the business through a live significant business disruption and the associated recovery process (includes ‘bunker’ meeting administration, maintenance of the Crisis Response Checklist, tracking discussion points and actions); activation of emergency notification messaging to employees (via XMatters) when required; and delivery of an annual ICMT scenario test

Contributing to the design, documentation and testing of bespoke procedures covering the loss of certain critical third-party dependencies. For use in a scenario where a third-party Recovery Time Objective (RTO) is breached, and related critical functions cannot resume. Contingency Processes primarily focus on manual in-house procedures that enable the continuation of the investment management process in order to fulfil significant investment/redemption instructions across client portfolios

Co-ordination of the annual review of the BNY Investments data held within the BNY RRP. On request from the BNY Office of Recovery & Resolution (ORRP) this work involves the review and validation of data mapping produced to show an inventory of all operational assets, third parties and critical corporate function services that would support continuity during a BNY failure and potentially be included in an eventual separation of BNY Investments from BNY. The maintenance of BNY Investment-related narratives in several BNY-Level recovery plan documents is also required

Represent the team in meetings (internal and external) when required and demonstrate effective relationships with other BNY Investments and BNY areas

Ensure all Management Information and adhoc reporting to other business areas is completed e.g., work volume statistics and trend analysis, reporting to appropriate oversight groups and executive committees. Provide input into audit and compliance monitoring processes (internal and external)

Deputize for the Resiliency Coordinators when required. Maintain a good working knowledge of all key responsibilities in order to provide support and cover across the team and input into key business strategic projects and initiatives

Qualification

Business Continuity ManagementCrisis ManagementInvestment Management KnowledgeData AnalysisRegulatory ComplianceMulti-taskingProactive AttitudeCommunication SkillsOrganizational Skills

Required

A good working knowledge of the investment management industry and related operational processes

Recognize the importance of their role, and the Business Resiliency Team, in supporting the success of the BNY Investments business

Contribute to the Business Resiliency Team objective to provide an acclaimed and efficient resiliency service, stepping outside defined responsibilities to complete adhoc tasks when required, displaying a proactive attitude and a drive to ‘go the extra mile' in order to support the BNY Investments business

Look ahead and 'around corners' to identify when colleagues need additional help and to prevent or troubleshoot and resolve issues

Be a strong gatekeeper of the Business Continuity Plans i.e., understand business areas' responsibilities and objectives, and build collaborative relationships with colleagues, but be able to act confidentially to ‘push back' where needed to ensure that BCP data remains standardized and that criticalities are assessed and assigned proportionately

Be visible - working full-time hours with an in-office presence that aligns to the BNY Working Together requirements (currently 4 days in office). Recognize that during significant business disruptions longer / revised working hours may be required on an adhoc basis until recovery is completed

Display excellent multi-tasking, organizational and communication skills, and the flexibility to adjust daily work routines as required e.g., to ensure priority tasks are identified and completed

Display a proactive approach to team excellence and a culture of continuous process improvement that allows the team to anticipate and adapt to changes. Achieve this by tracking changes to relevant corporate policies and industry regulation, evolving working practices, and adopting new technology solutions

Be an influential role model for colleagues and actively support a positive team culture that is in line with the BNY Principles and which enables the team to offer consistently exceptional service standards

Invest in their own career development path by identifying and utilizing learning opportunities and completing value-add tasks. Correct low performance issues promptly and effectively, learning from the experience and ensuring issues are not repeated