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CooperCompanies · 2 days ago

Supervisor, Collections

209 High Point Drive, Victor, NY, 14564, US

Full-time

Onsite

Mid, Senior Level

$51K/yr - $73K/yr

3+ years exp

CooperCompanies is a leading company in the Global Business Services sector, and they are seeking a Collections Supervisor to oversee the collections function. This role involves managing daily operations, ensuring timely follow-up on accounts, and leading a team to optimize cash flow and reduce DSO.

Medical Device

Responsibilities

Supervise, and mentor collection specialists, assign tasks, monitor performance, and provide training to ensure accuracy and efficiency

Oversee daily collection activities; ensure timely follow-up on past-due invoices

Resolve escalated billing disputes in collaboration with Sales and Customer Service

Review high-risk accounts and escalate issues to the Collections Manager

Identify opportunities to streamline workflows, enhance automation, and improve efficiency within the collections processes, leveraging GBS best practices

Perform additional responsibilities as assigned by the Collections Manager

Qualification

Collections managementERP systemsCredit risk managementMicrosoft ExcelO2C processesNegotiation skillsCommunication skillsProblem-solving skillsLeadership ability

Required

Minimum 3 years of collections experience

Strong negotiation and communication skills

Ability to analyze aging reports and identify risk trends

Problem-solving and conflict resolution skills

Proficiency in ERP systems and Microsoft Excel

Knowledge of credit risk management and compliance requirements

Ability to lead and motivate a team in a fast-paced Global Business Services environment

Problem-solving skills with a focus on continuous improvement

Understanding of O2C processes and best practices within a GBS environment

Preferred

Bachelor's degree in accounting or Business-related field (or equivalent experience preferred)

1-2 years of supervisory or team lead experience (preferred)

Experience with ERP systems (Oracle or Microsoft Dynamics preferred)

Company

CooperCompanies

CooperCompanies (Nasdaq: COO) is a leading global medical device company focused on helping people experience life’s beautiful moments through its two business units, CooperVision and CooperSurgical.

Founded in 1958

San Ramon, California, US

10001+ employees