IMPACT Technology Recruiting · 12 hours ago
IT Automation Engineer
IMPACT Technology Recruiting is seeking an IT Automation Engineer to collaborate with Operations Technicians and Engineering groups for effective integration of engineering solutions into daily operations. The role involves designing and implementing automation tools, ensuring platform reliability, and leading engineering initiatives to enhance service quality and efficiency.
Responsibilities
Design, develop, and implement integration solutions across multiple platforms, ensuring data, workflows, and monitoring tools interoperate seamlessly
Build and maintain automation tools using Python, PowerShell, C++, other scripting languages and GitHub (revision control) to reduce manual work, improve accuracy, and streamline troubleshooting
Work closely with Operations Technicians and Supervisors to understand frontline needs, translating them into scalable engineering solutions that improve uptime and service quality
Develop and maintain monitoring, alerting, and diagnostic tools that ensure roadside equipment and supporting platforms run at peak efficiency
Lead and contribute to engineering initiatives, including platform rollouts, API integrations, and system upgrades, ensuring projects are completed on schedule and aligned with business goals
Ensure engineering solutions support SLA compliance and help operations teams deliver consistent, high-quality service
Identify opportunities for improved efficiency in system monitoring, incident resolution, and configuration management; design and implement solutions that scale
Develop detailed documentation, runbooks, and training materials to ensure engineering solutions can be adopted and maintained effectively by operations teams
Engage in agile ceremonies (daily stand-ups, backlog refinement, sprint planning) to align engineering deliverables with operational needs and company objectives
Provide advanced technical support for complex incidents, collaborating with operations teams to resolve issues quickly and permanently
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field; or equivalent combination of education and experience
Minimum of 5–7 years of experience in system integration and platform development
Strong proficiency in Python, Java, C++, PowerShell, and other scripting languages for automation, with hands-on experience in GitHub-based development workflows
Experience with Oracle and SQL Server databases for integration, data analysis, and troubleshooting
Demonstrated experience with APIs, system integrations, and automation frameworks
Experience developing web-based applications and working with load balancers
Preferred
Preferred experience with CI/CD pipelines and deployment practices
Familiarity with cloud platforms (AWS/Azure)
Company
IMPACT Technology Recruiting
IMPACT Technology Recruiting (IMPACT) is small enough to make you its top priority, yet with the resources that rival the large firms.