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Smartly · 21 hours ago

Regional Client Lead, North America

New York

Full-time

Hybrid

Senior Level, Lead/Staff

$150K/yr - $180K/yr

8+ years exp

Smartly is an AI-powered advertising technology company transforming advertising experiences for brands and their consumers. The Regional Client Lead (North America) will act as the regional business owner for a portfolio of enterprise accounts, focusing on client strategy, revenue ownership, and platform adoption.

Ad TargetingAdvertisingAdvertising PlatformsE-CommerceSocial Media Advertising

Responsibilities

Own the North America strategy and commercial outcomes for a portfolio of global, enterprise customers

Act as the senior executive partner to client stakeholders, including VP and C-level leaders

Build deep, trust-based relationships across marketing, media, creative, and operations teams on the client side

Own revenue forecasting, pipeline management, and expansion strategy for assigned accounts

Identify, shape, and close opportunities anchored to customer outcomes and platform value

Lead joint business planning with customers, aligning priorities, timelines, and success metrics

Drive adoption of Smartly’s platform across creative, media, and intelligence use cases

Translate Smartly’s product roadmap into clear, business-relevant value for customers

Partner closely with Product and Solutions teams to ensure customer needs inform roadmap priorities

Lead and align internal teams across Client Partners, Solutions Engineering, Creative Services, Managed Services, and Sales

Remove friction, clarify ownership, and ensure the right people are engaged at the right time

Establish clear communication, escalation, and feedback loops to maintain momentum and accountability

Help customers evolve their internal workflows and operating models as they scale creative and media through Smartly

Navigate agency relationships, internal client politics, and regional/global complexity

Act as a steady, credible leader during moments of change, ambiguity, or urgency

Qualification

Client strategyRevenue ownershipDigital advertising expertisePlatform adoptionCross-functional leadershipResilienceCommunication skillsOrganizational skillsStrategic thinking