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City of New York · 1 day ago

STRATEGIC PROJECT MANAGER

Manhattan, NY

Full-time

Onsite

Entry, Mid Level

$63K/yr - $82K/yr

2+ years exp

The City of New York is seeking a Strategic Project Manager for the New York City Housing Authority (NYCHA), the largest public housing authority in the nation. The role involves supporting the Office of the Vice President for Resident Services, managing key operational processes, and facilitating communication between leadership teams to enhance service delivery and program implementation.

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Responsibilities

Act as liaison between VP and Senior Directors, functioning as a resource for identifying problem areas and developing solutions; and ensure timely flow of information between VP and Senior Directors

Serve as key member of the Resident Services team; provide strategic support and partnership to implement change management processes and execute business process improvement plans

Identify and support key operational and project management processes and systems to enhance effective coordination and collaboration among the Resident Services leadership team and staff

Track and evaluate metrics for the division. Review and analyze departmental operations and service delivery; make recommendations for enhancements and improved effectiveness at meeting performance goals

Handle a wide range of matters of institutional importance on behalf of the VP, including budgetary and personnel matters, managing correspondence, and overseeing key projects to support the development of a strong organizational infrastructure for Resident Services

Attend meetings with staff on behalf of the VP. Serve as liaison to other NYCHA departments, representing Resident Services in internal and external working groups and committees as appropriate

Manage special projects as requested

Perform other related duties incidental to the work listed above

Qualification

Community EngagementAnalytical SkillsProject ManagementMicrosoft OfficeCommunication SkillsConsensus BuildingVirtual PlatformsProblem SolvingStrategic ThinkingAttention to Detail

Required

A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least one year of experience as described in '1' above

Preferred

Bachelor's degree from an accredited college and proven skilled consensus-builder experience as community organizer, community builder knowledge of best practices

Experience leading complex projects to achieve stated objectives, developing systems and applying best practices

Exceptional organizational, analytical, quantitative and qualitative skills

Excellent verbal and written communication skills strong attention to detail

Experience working with NYCHA residents and/or in public housing communities

Self-starter, strategic thinker, problem solver with exceptional project management ability

Proficient in Microsoft Office tools - Word, Excel, PowerPoint, and Visio

Experience using virtual platforms such as Zoom and Microsoft Teams