SDK Software, Inc. ยท 11 hours ago
Practice Coordinator III
San Francisco, CA
Contract
Onsite
Mid Level
4+ years expSDK Software, Inc. is seeking a Practice Coordinator III to support their medical practice operations. The role involves administrative coordination, patient interaction, and managing various office tasks to ensure efficient workflow.
AppsArchitectureCRMDatabaseEnterprise Resource Planning (ERP)Information TechnologySoftware
Responsibilities
High school graduate or equivalent with 4 years of related experience; or college degree and 6 months of related experience; or equivalent combination of education and experience
Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents
Demonstrated administrative/office coordination skills
Demonstrated knowledge of medical practice terminology
Basic math skills
Ability to deal sensitively and effectively with patients
Excellent organizational and problem-solving skills
Successfully passes fingerprinting protocol and is approved to be a cash collector
Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems
Ability to analyze situations, prioritizes tasks, and develops solutions and make recommendations
Ability to work with minimal supervision
Ability to use good judgment and work independently at times under the pressure of deadlines
Excellent customer service and communication/interpersonal skills, both over the telephone and directly
Proven ability to deal with a wide variety of individuals
Within 6 months of start date, based upon completion of training, the Supervisor completes the proficiency checklist with the employee. This includes the following areas if applicable
Referrals (Incoming referral entry) and handling all referral WQs
Pend orders
Pend smart sets
Schedule surgeries
Work applicable work queues
Messaging (CRM) if applicable
2nd calls in CRM if applicable
Telephone encounters
My open encounter
Staff message
New message
Route Patient advice request to providers (My Chart)
Patient Schedule (My Chart)
Letters
Pools
Patient look up
Check in process
Check out process
Comment field
Quick note
Scanning
Qualification
Required
High school graduate or equivalent with 4 years of related experience; or college degree and 6 months of related experience; or equivalent combination of education and experience
Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents
Demonstrated administrative/office coordination skills
Demonstrated knowledge of medical practice terminology
Basic math skills
Ability to deal sensitively and effectively with patients
Excellent organizational and problem-solving skills
Successfully passes fingerprinting protocol and is approved to be a cash collector
Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems
Ability to analyze situations, prioritizes tasks, and develops solutions and make recommendations
Ability to work with minimal supervision
Ability to use good judgment and work independently at times under the pressure of deadlines
Excellent customer service and communication/interpersonal skills, both over the telephone and directly
Proven ability to deal with a wide variety of individuals
Within 6 months of start date, based upon completion of training, the Supervisor completes the proficiency checklist with the employee. This includes the following areas if applicable: Referrals (Incoming referral entry) and handling all referral WQs, Pend orders, Pend smart sets, Schedule surgeries, Work applicable work queues, Messaging (CRM) if applicable, 2nd calls in CRM if applicable, Telephone encounters, My open encounter, Staff message, New message, Route Patient advice request to providers (My Chart), Patient Schedule (My Chart), Letters, Pools, Patient look up, Check in process, Check out process, Comment field, Quick note, Scanning
Preferred
SFDPH Eligibility Basics certification
Bi-lingual or multi-lingual capability (Spanish) strongly preferred
Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medial record data abstraction, or patient financial services
Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three
Prior experience with EPIC
Knowledge of community-based HIV service agencies and HIV specific assistance programs
Work experience of providing services to HIV+ individuals in a clinic-based setting
Company
SDK Software, Inc.
SDK specializes in IT staffing, engineering staffing, and software development consulting services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase