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Sotheby's · 5 hours ago

AVP, Global Supply Chain Performance and Transformation

New York, United States

Full-time

Onsite

Mid, Senior Level

$90K/yr - $130K/yr

6+ years exp

Sotheby's is the world’s premier destination for art and luxury, promoting access to exceptional art and luxury objects. The Global Supply Chain Performance and Transformation manager is responsible for architecting the digital and operational framework to support Sotheby’s future growth, focusing on building a world-class data ecosystem and standardizing processes across regions.

ArtCollectiblesEventsRetail

Responsibilities

Serve as the business owner in partnership with Product and Tech teams to build the Operations Data Warehouse and dashboards

Define the semantic data layer for the entire Product and Customer lifecycle

Shift the organization with proactive analytics to help reduce product blockages and capacity constraints

Develop and deploy the Global Operations Scorecard, focusing on lead time, efficiency, quality, and experience

Help to establish a Data driven culture where data insights are used to drive weekly and monthly operational reviews at the executive level

Partner with our regional teams to drive performance excellence

Audit regional workflows (Receiving, Photo, Catalog, Exhibition, Release) to identify "Best-in-Class" practices and codify them into the Global Operations SOP

Ensure that the operational framework can support high-growth initiatives

Lead the end-to-end change management strategy to ensure the global workforce adopts the standardized global workflows

Coordinate all the key stakeholders within Ops and outside of Ops, ensuring local nuances are heard while maintaining the integrity of the Global Roadmap

Design and oversee global training programs to support our operational teams, ensuring they are fluent in new digital tools and standardized SOPs

Establish "Change Champion" networks in each region to identify friction points and iterate on process design to ensure high adoption rates

Qualification

Global Supply ChainData AnalyticsModern Data StackOperations ManagementChange ManagementERP ImplementationTraining DevelopmentLeadershipCollaborationCommunication