LifeStance Health · 1 day ago
Supervisor, IT
LifeStance Health is the fastest growing mental health practice group in the country, dedicated to helping individuals and communities with their mental health needs. They are seeking a proactive and technically skilled Supervisor, IT Support to manage IT operations and support across multiple sites, ensuring the stability and performance of local IT infrastructure and services.
Health CareHospitalMedical
Responsibilities
Manage and support daily IT operations across multiple sites within the assigned region
Monitor network performance, hardware/software systems, and user support activities to ensure optimal uptime and service delivery
Coordinate implementation of IT projects, upgrades, and rollouts at the regional level
Supervise local IT support staff, technicians, or contractors; provide guidance and escalate issues as needed
Serve as the regional escalation point for complex IT issues
Support onboarding/offboarding, access control, and equipment provisioning in collaboration with HR and national IT
Ensure proper maintenance of regional IT assets, including workstations, servers, networking equipment, and mobile devices
Maintain asset inventory, licensing records, and site-level documentation
Enforce corporate IT security policies and procedures at all regional locations
Assist in regional compliance audits and risk assessments related to IT systems
Collaborate with corporate IT teams to align regional efforts with national strategies and initiatives
Coordinate with regional leadership to support business operations and technology needs
Provide regular updates, reporting, and performance metrics to IT leadership
Qualification
Required
High School Diploma with proven experience in a similar role
2+ years of hands-on IT support or infrastructure experience, with at least 1–2 years in a leadership or regional support role
Strong knowledge of networking, Windows and/or macOS environments, Microsoft 365, Active Directory, and endpoint management
Proven experience managing or supporting multi-site environments and teams
Strength in people management including coaching
Ability to work across teams and achieve results
Analytical skills with data and reporting to understand trends and diagnose potential root causes and corrective actions
Excellent communication, problem-solving, organizational, and interpersonal skills
Excellent project management skills
Familiarity with Office 365 administration, Entra, Exchange and Intune
Experience with Cisco Meraki network hardware and management
Proficiency with Microsoft Office with a focus on Excel
Ability and willingness to travel within the region (estimated 20–40%) to support projects or initiatives onsite at LifeStance practices
Preferred
IT certifications (e.g., CompTIA Network+, A+, Microsoft, Cisco)
Experience with ITIL practices, ticketing systems (ServiceNow, Zendesk), and cloud platforms (Azure, AWS)
Familiarity with cybersecurity tools and endpoint protection
Previous experience working in distributed environments (e.g., retail, logistics, manufacturing, healthcare)
Benefits
Medical
Dental
Vision
AD&D
Short and long-term disability
Life insurance
401k retirement savings with employer match
Paid parental leave
Paid time off
Holiday pay
Employee Assistance Program
Company
LifeStance Health
LifeStance is a national provider of behavioral healthcare services with operations across the country.
H1B Sponsorship
LifeStance Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (5)
2021 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$125MKey Investors
Silversmith Capital Partners
2024-05-21Post Ipo Secondary· $125M
2021-06-09IPO
2017-01-01Private Equity
Leadership Team
Recent News
LifeStance Health, Inc.
2025-11-07
2025-11-07
Company data provided by crunchbase