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Deluxe · 2 hours ago

Implementation Analyst

Newark, DE, USA

Full-time

Onsite

Mid, Senior Level

2+ years exp

Deluxe is a company focused on delivering innovative solutions, and they are seeking an Implementation Analyst to manage client-driven change orders and new job setups. The role involves gathering project requirements, managing implementation processes, and ensuring client needs are met through effective communication and documentation.

Email MarketingFinancial ServicesInformation TechnologyPaymentsSEOSmall and Medium BusinessesWeb Hosting

H1B Sponsor Likely

Responsibilities

Create, manage, and track project plans associated with delivery of the new client setup and change orders for remittance processing clients. Prepares project documentation; organizes and conducts internal and external project meetings; manages project delivery through lifecycle stages from project initiation through project closure and tightly manage scope through the change control process. This includes issue identification, contingency planning

Manage the overall external client implementation process. Key activities may include planning, making release scope decisions, managing issues to resolution, scheduling testing, facilitation of cross team review and approval sessions, and leading technical walk-through with client

Identify, research, analyze and write business requirements to ensure client needs are met. Works closely with clients and internal departments to clearly understand document and facilitate solutions for business problems and issues. Reviews, analyzes, adds and tracks requirements for the change order and or new job setup. Ensures client specification documents are kept up to date and accurate in accordance with implementation changes

Provide consultation to clients on business problems for clients to help identify solutions to their business needs. Prepares presentation materials and delivers effective presentations

Provide high level estimates (HLE) to clients for billable service hours (may include vendor and custom development quotes). Ensure SOW are completed and signed for all billable projects. Ensure all projects are billed upon completion

Qualification

Project ManagementBusiness DocumentationTransaction Processing SystemsTechnical WritingClient ConsultationPresentation Skills

Required

Bachelors in Project Management, Business or MIS and 2 years experience or HS/GED and 6 years experience

Experience in related IT systems and business operations

Knowledge in technical writing and/or business documentation

Knowledge of transaction processing systems and formats

Must be 18 years of age or older

Preferred

+5 years of experience in related IT systems and business operations

Knowledge of industry trends and remittance products and services, business processes and applications

Benefits

Healthcare (Medical, Dental, Vision)

Paid Time Off, Volunteer Time Off, and Holidays

Employer-Matched Retirement Plan

Employee Stock Purchase Plan

Short-Term and Long-Term Disability

Infertility Treatment, Adoption and Surrogacy Assistance

Tuition Reimbursement

Company

Deluxe

Glassdoor3.1

Deluxe is a finacial services company that provides financial institutions deepen customer relationships through technology solutions.

Founded in 1915

Minneapolis, Minnesota, USA

5001-10000 employees

http://www.deluxe.com

H1B Sponsorship

Deluxe has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (16)

2024 (22)

2023 (19)

2022 (9)

2021 (13)

2020 (14)