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CIBC US · 5 hours ago

Lending Area Product Owner

Chicago, IL

Full-time

Onsite

Mid, Senior Level

$140K/yr - $160K/yr

4+ years exp

CIBC US is building a relationship-oriented bank for the modern world and is seeking a Lending Area Product Owner. In this role, you will work closely with stakeholders to prioritize and enhance lending application capabilities, ensuring alignment with business goals while driving continuous product improvements.

BankingFinancial Services

No H1B

Responsibilities

Define and prioritize the product backlog for our lending solutions, ensuring alignment with business goals and stakeholder requirements

Collaborate with cross-functional teams (technology and business) to deliver product enhancements and new features

Monitor product performance, gather feedback, and drive continuous improvement initiatives

Serve as liaison between the Credit Transformation project and Frontline Tools

Facilitate requirements gathering, process mapping, and solution design

Communicate project updates, manage stakeholder expectations, and resolve issues/escalations related to product functionality

Provide hands-on support to users, troubleshoot product issues, and coordinate with IT/support teams for resolution

Collect user feedback and translate insights into actionable product improvements

Create and maintain clear, concise product documentation, including user manuals, process flows, and release notes

Prepare and present regular updates to leadership and stakeholders on product progress, user adoption, and key metrics

Qualification

Lending platformsProduct roadmapsSalesforceJiraAgile methodologiesAnalytical ThinkingPlanningRelationship ManagementService LevelsCommunication

Required

4+ years of Lending platforms experience – proprietary, Q2, Cloud Lending, Baker Hill, nCino, Finastra required

4+ years of Originations, Underwriting, Servicing, and/or Technology experience required

3+ years of experience developing and executing product roadmaps, planning releases, writing stories with Acceptance Criteria, and managing risks and dependencies are required

Preferred

3+ years of Salesforce and Jira experience is highly valued

Experience in delivering feature/functionality in Agile, Waterfall, and hybrid environments preferred

Excellent communication skills; ability to facilitate technical conversations with technical and non-technical stakeholders, partners, and users preferred

Experience creating successful business cases with success measures strategies that can be operationalized and then optimized as needed

Strategic and creative thinking abilities