Emburse · 20 hours ago
Director, IT Business Systems - Boston/Burlington
Boston, MA
Full-time
Hybrid
Director/Executive
10+ years expEmburse is a leader in travel and expense solutions, creating a future where technology drives business value. The Director of IT Business Systems is responsible for owning and scaling Emburse’s core go-to-market business systems, primarily using Salesforce, and will lead a team while also being hands-on in Salesforce administration and integrations.
Business IntelligenceFinTechManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Own Salesforce as the system-of-record and hub for all GTM systems, including Salesforce CPQ, marketing automation, finance, and customer support platforms
Provide hands-on Salesforce leadership, including configuration oversight, data model decisions, automation, and platform health
Lead and govern all Salesforce and Salesforce CPQ integrations, ensuring scalability, reliability, and long-term maintainability
Own and continuously improve end-to-end Lead-to-Cash processes, including Lead, Opportunity, Quote, Contract, Billing, and Revenue
Partner with stakeholders across Sales, Marketing, Finance, Operations, Product, and IT to translate business transformation initiatives into scalable system solutions
Balance speed, flexibility, and compliance while enabling revenue growth
Establish and enforce governance for system changes, integrations, and tooling requests
Evaluate and prioritize new integration requests, holding the line against unnecessary complexity and technical debt
Ensure systems align with security, compliance, and data privacy requirements (e.g., SOX, GDPR)
Build, mentor, and lead a high-performing Business Systems team (administrators, developers, analysts)
Collaborate closely with developers, product owners, operations, and digital transformation teams
Serve as a trusted advisor to senior leaders and executives across the organization
Qualification
Required
10+ years of experience in business systems, enterprise applications, or process transformation roles
Hands-on Salesforce experience at an administrator, architect, or equivalent level (Salesforce certifications strongly preferred)
Proven experience owning Salesforce as a hub-and-spoke architecture supporting multiple integrated GTM systems
Deep understanding of Lead-to-Cash business processes
Experience working with Salesforce CPQ and complex system integrations
Strong communication and stakeholder management skills, with the ability to influence and set clear boundaries
Demonstrated player/coach leadership style
Preferred
Experience integrating Salesforce with financial systems (NetSuite strongly preferred)
Marketing systems experience (Marketo or similar)
Experience in a high-growth SaaS or tech-enabled services environment
Familiarity with compliance frameworks such as SOX, GDPR, and data privacy requirements
Experience leading enterprise-wide system or business transformation initiatives
Benefits
Competitive pay
Flexible work
An inclusive, collaborative environment that supports your success
Company
Emburse
Emburse is a provider of expense management and accounts payable automation solutions.
501-1000 employees
H1B Sponsorship
Emburse has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (3)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$0.12MKey Investors
K1 Investment ManagementY Combinator
2019-07-29Acquired
2019-07-15Private Equity
2016-03-22Seed· $0.12M
Leadership Team
Marne E Martin
Chief Executive Officer & Board Member
Adriana Carpenter
Chief Financial Officer
Recent News
baincapitalventures.com
2026-01-14
Company data provided by crunchbase