Warby Parker · 22 hours ago
Optical Manager - Central Park
Warby Parker is on the lookout for a highly skilled Optical Manager to join our growing in-house Optical team. In this role, you'll lead your store's Opticians and consult with customers to create incredible eyewear experiences while ensuring exceptional service standards are upheld.
E-CommerceFashionRetail
Responsibilities
Work directly with customers to help meet all of their eyewear needs
Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
Use your expertise to explain prescription terminology and product offerings to customers
Manage a team of Opticians by giving and receiving feedback, holding ongoing development conversations, and leading by example on the floor
Uphold exceptional service standards when working with customers and implement retail experience programs that increase their loyalty and engagement
Report to the Store Leader, working together to anticipate staffing needs and oversee Optician Apprentice Program participants
Stay up to date with HR policies and procedures to promote a productive, safe culture in the store and leverage company resources to increase employees' engagement and job satisfaction
Support general store systems, inventory databases, and business operations
Qualification
Required
A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) who's been in a management position for 2+ years
A strong leader and mentor who exhibits model behavior, drives optical metrics, and adheres to strict optical standards
Able to operate with a high sense of professionalism and open-mindedness when making decisions on behalf of the team
Passionate about the eyewear and retail industries
A clear and effective communicator—you can break down technical terms for customers to easily understand
Dedicated to going above-and-beyond to make customers (and your teammates!) happy
Detail-oriented, organized, and capable of prioritizing tasks and responsibilities for yourself and your team in a fast-paced, ever-changing work environment
Someone who takes your work very seriously, but not yourself
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
Benefits
Health, vision, and dental insurance
Life and AD&D Insurance
Paid sick leave1
Paid Holidays1
Vacation days per year1
Retirement savings plan (401(k))
Parental leave (non-birthing parents included)
Short-term disability
Employee Stock Purchase Plan
Employee Assistance Program (EAP)
Bereavement Support
Optical Education Reimbursement
Free eyewear
And more (just ask!)
Employee Assistance Program (EAP)
Employee Stock Purchase Plan
Free eyewear
Paid sick leave2
And more (just ask!)
Company
Warby Parker
Warby Parker is a lifestyle brand that offers designer eyewear while being a socially conscious business.
H1B Sponsorship
Warby Parker has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (3)
2023 (1)
Funding
Current Stage
Public CompanyTotal Funding
$730.5MKey Investors
GoogleD1 Capital PartnersDurable Capital Partners
2025-05-20Post Ipo Equity· $75M
2024-02-21Post Ipo Debt· $120M
2021-09-29IPO
Recent News
2026-01-16
Business Standard India
2026-01-16
2026-01-14
Company data provided by crunchbase