Payment 1 Financial Group · 1 week ago
Assistant Branch Manager
Payment 1 Financial is a trusted consumer lending company serving customers across Texas, New Mexico, Oklahoma, and Missouri. They are seeking a motivated, customer-focused professional to join their team as an Assistant Branch Manager, where the individual will support daily branch operations and assist customers with their financial needs.
Financial Services
Responsibilities
Build and maintain strong customer relationships to support new business and branch profitability
Deliver exceptional customer service by assisting customers with questions, concerns, and product offerings
Review customer credit and loan eligibility; process and prepare loan applications
Make responsible loan underwriting decisions aligned with company guidelines
Ensure compliance with company policies, procedures, and applicable regulations
Prepare daily branch bank deposits and transport funds when required
Assist with account management, recovery efforts, and collection calls using a customer-focused approach
Support branch operations by identifying opportunities for growth and efficiency
Contribute to a positive team environment through teamwork, accountability, and communication
Educate customers on all available products and services, including tax services
Qualification
Required
Prior experience in retail, sales, or financial services preferred
Strong communication, problem-solving, and customer service skills
Results-driven mindset with the ability to meet individual and branch goals
Team-oriented, hands-on approach with a willingness to learn and grow
Comfortable using computer systems and office software
Ability to follow policies and procedures with attention to detail
Valid driver's license and reliable transportation
Benefits
Health, dental, and vision insurance
Paid training and mileage reimbursement
Paid holidays, sick time, and vacation
Career advancement opportunities – we promote from within
Dental insurance
Health insurance
Opportunities for advancement
Paid time off
Professional development assistance
Vision insurance
Company
Payment 1 Financial Group
At Payment 1 Financial we’ve recognized a need in the consumer loan industry and have addressed it.
Funding
Current Stage
Growth StageCompany data provided by crunchbase