Operations Specialist jobs in United States
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Experience Senior Living ยท 20 hours ago

Operations Specialist

Experience Senior Living is a team of passionate professionals dedicated to empowering individuals as they age. They are seeking an experienced Operations Specialist to provide leadership and operational support across their senior living communities, serving as interim Executive Director and ensuring high standards of service and compliance.

Assisted LivingCommunitiesHealth Care

Responsibilities

Interim Leadership Support: Serve as the temporary Executive Director at senior living communities experiencing vacancies, staffing shortages, or operational challenges. Ensure continuity of leadership and maintain high standards of resident care and team management
Operation Excellence: Partner with community teams to address staffing, financial, sales, and operational concerns, driving improvements in occupancy, expense control, team and resident satisfaction
New Hire Training and Development: Assist in the onboarding, mentoring, and training of newly hired Executive Directors, equipping them with the skills and knowledge needed to succeed
Ongoing Training and Coaching: Support the professional development of existing Executive Directors through on-site coaching, best practices sharing, and leadership training
Regulatory and Compliance Oversight: Ensure communities adhere to state and federal regulations, corporate policies, and industry best practices
Performance Improvement: Assess operational performance, identify areas for improvement, and implement action plans to enhance efficiency, revenue growth, and team effectiveness
Collaboration and Reporting: Work closely with regional leadership, department heads, and corporate teams to align community operations with company goals. Provided detailed reports and recommendations on findings and solutions

Qualification

Executive Director experienceSenior living regulationsFinancial managementCoachingOperational best practicesMentoringPassion for senior careProblem-solving skillsCommunication skillsDecision-making skills

Required

Proven leadership experience as an Executive Director in a senior living environment (must have assisted living, memory care, and independent living experience)
Strong understanding of senior living regulations, financial management, and operational best practices
Experience coaching, training, and mentoring leadership teams
Ability to travel and work in the communities as needed, sometimes for extended periods of time (portfolio expands in Colorado, Florida, Ohio, Indiana, Virginia)
Strong problem-solving, communication, and decision-making skills
Passion for senior care and a commitment to maintaining high-quality standards

Benefits

Medical
Dental
Vision
STD/LTD
Life and voluntary life
401k with employer matching
Paid holidays
Up to 20 days PTO in the first three years

Company

Experience Senior Living

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Experience Senior Living is a senior living community that offers wellness, social activities, and health care programs.