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Vancouver Clinic · 9 hours ago

Interface Analyst

Vancouver, WA

Full-time

Hybrid

Entry, Mid Level

$78K/yr - $100K/yr

2+ years exp

The Vancouver Clinic is a healthcare organization seeking an Interface Analyst to provide comprehensive support for computer system software and applications. The role involves maintaining the integrity of clinic interfaces, supporting Epic software, and acting as a liaison between software systems to resolve integration issues.

Health CareHospitalMedicalPrimary and Urgent Care

Responsibilities

Maintain the integrity of clinic interfaces to/from Epic, to/from ancillary applications such as Change Healthcare, Nuance PowerScribe, Hyland OnBase, SureScripts and others as applicable

Provide support of interfaces of the Epic software system and within the Cloverleaf interface engine

Provide interface support including knowledge of HL7 message structure and error handling

Design, create, and maintain interface documentation

Participate in after-hours interface testing with software updates, firewall changes, and upgrades

Act as a liaison between Epic software and vendor software to resolve integration issue. This will include coordinating changes to the software, producing design specifications and tracking development activities for assigned projects

Participate in the development of project proposals, coordinate and perform the development of system specifications and designs, define system interface requirements and specifications

Assist and coordinate with other software analysts in the installation, testing, implementation and training of modifications, new releases and new software implementations

Coordinate resources, schedules and communications for system development, testing implementation and support. Develop project schedules and assign/perform tasks

Assist with third party software evaluations to ensure products work in alignment with TVC network standards and assist in creating process workflows for data that may need to be placed into the clinic EHR

Communicate effectively and willingly in a positive manner with clinic and department staff so as to represent the I.S. department according to clinic mission statement and department standards

Triage and troubleshoot trouble tickets as applicable

Design, create, and test reports to solve complex business problems using SQL, and other database tools

Qualification

Epic softwareHL7 message structureSQLCloverleaf interface engineClinical practice management systemsProject managementCustomer satisfactionMS-ExcelMS-WordCommunication skillsTeamwork

Required

Maintain the integrity of clinic interfaces to/from Epic, to/from ancillary applications such as Change Healthcare, Nuance PowerScribe, Hyland OnBase, SureScripts and others as applicable

Provide support of interfaces of the Epic software system and within the Cloverleaf interface engine

Provide interface support including knowledge of HL7 message structure and error handling

Design, create, and maintain interface documentation

Participate in after-hours interface testing with software updates, firewall changes, and upgrades

Participate in the development of project proposals, coordinate and perform the development of system specifications and designs, define system interface requirements and specifications

Assist and coordinate with other software analysts in the installation, testing, implementation and training of modifications, new releases and new software implementations

Coordinate resources, schedules and communications for system development, testing implementation and support. Develop project schedules and assign/perform tasks

Communicate effectively and willingly in a positive manner with clinic and department staff so as to represent the I.S. department according to clinic mission statement and department standards

Triage and troubleshoot trouble tickets as applicable

Design, create, and test reports to solve complex business problems using SQL, and other database tools

Proven ability to communicate effectively, both in written and oral form

Proven ability to work as part of a team, in a fast-paced production-oriented environment

Proven ability to satisfy customers and enhance software usage, in a production environment

Bachelor's or technical degree in related field (computer science, information systems, etc.) or equivalent combination of education and work experience

Minimum of two (2) years' experience providing software support and project management, preferably in a healthcare environment

Minimum of two years' experience with standard applications such as MS-Excel, MS-Word, email, FTP

Minimum of two years' experience with clinical practice management systems and reporting tools

Current Epic Bridges Interface certification or acquisition within 120 days of hire: E-Prescribing badge, FHIR badge