TWO MEN AND A TRUCK® · 2 hours ago
Customer Service Representative/Sales Representative
Two Men and A Truck is a moving company, and they are seeking a Customer Service Representative/Sales Representative to provide outstanding customer service and recommend moving services. The role involves inputting information into internal software, obtaining customer feedback, and preparing move-related paperwork.
LogisticsTransportationWarehousing
Responsibilities
Provide outstanding customer service on all calls and online inquiries
Recommend moving services and products based on cost, availability, and customer specifications
Input information into internal move software to provide accurate moving estimates and schedule moves
Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
Prepare move-related paperwork and documents
Have strong understanding of sales techniques and guiding customers through a process over the phone
Hold positive tone over phone calls to provide the best customer experience
All other duties as assigned
Qualification
Required
Provide outstanding customer service on all calls and online inquiries
Recommend moving services and products based on cost, availability, and customer specifications
Input information into internal move software to provide accurate moving estimates and schedule moves
Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
Prepare move-related paperwork and documents
Have strong understanding of sales techniques and guiding customers through a process over the phone
Hold positive tone over phone calls to provide the best customer experience
All other duties as assigned
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance
Company
TWO MEN AND A TRUCK®
TWO MEN AND A TRUCK® is the largest franchised moving company both in the United States and internationally.
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-03Acquired
Recent News
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