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Egen · 2 hours ago

Senior Resource Management & Staffing Lead

United States

Full-time

Remote

Senior Level

7+ years exp

Egen is a fast-growing and entrepreneurial company with a data-first mindset. They are seeking a highly collaborative, detail-oriented Senior Resource Management & Staffing Lead to manage staffing functions across global delivery teams, ensuring the right people are deployed to the right work at the right time.

AnalyticsArtificial Intelligence (AI)Consulting

Responsibilities

Own the full lifecycle of global staffing requests across all active and upcoming client engagements

Partner closely with Sales, Pre-Sales, and Delivery Leadership to understand project scope, timing, skill requirements, and client priorities

Match consultants to project roles based on skills, experience, availability, regionalities, utilization targets, and career development goals

Actively manage and optimize the bench, identifying short-term deployment opportunities and longer-term skill or capacity gaps

Align with Practice Leads to define common profiles for hiring consistency, as well as a clear definition of levels globally

Maintain an accurate, forward-looking view of demand relative to available capacity

Translate pipeline and delivery forecasts into actionable staffing plans

Provide clear, data-backed recommendations on hiring needs, timing, and required skill profiles

Proactively rotate bench talent across the portfolio based on pipeline and future opportunity trends to align with business direction and reduce time-to-fill for resource requisitions

When internal supply does not meet demand, collaborate with Talent Acquisition to address both ongoing pipeline needs and one-off hiring requirements by: Opening new requisitions, Defining role requirements, priorities, and success profiles, Aligning on timing, urgency, and pipeline approach (e.g., continuous vs. role-specific hiring) Serve as a key input into hiring decisions by grounding reqs in real client and delivery needs

Design, improve, and operate scalable staffing and resource management processes, gaining alignment with key stakeholders

Lead staffing cadences (e.g., weekly staffing meetings) and ensure clear communication across stakeholders

Maintain and evolve skills inventories and resource data to support informed staffing decisions, while proactively identifying and influencing cross-department process improvements that enhance staffing accuracy, efficiency, and forward visibility

Produce reporting and insights on utilization, capacity, staffing gaps, and trends for leadership

Partner with Operations to enhance and optimize systems, including Certinia, Salesforce, and related tooling

Support mid- and long-term workforce planning aligned to Egen’s growth strategy

Help leadership make informed decisions around utilization targets, team growth, and service line investment

Qualification

Resource ManagementStaffingWorkforce PlanningProfessional Services AutomationData-Driven Decision MakingStakeholder ManagementCommunication SkillsOrganizational Skills

Required

7+ years of experience in professional services operations, with at least 5 years in resource management, staffing, or workforce planning within an IT/consulting environment

Willingness to roll up sleeves and operate in a hands-on, execution-focused role

Experience with Professional Services Automation (PSA) and related operational systems; experience with Certinia and Salesforce preferred

Proven experience managing technical staffing across multiple concurrent, global engagements with competing priorities

Strong understanding of consulting delivery models, utilization, and capacity planning

Highly data-driven; possesses a strong understanding of data structures and data relationships, and is comfortable using metrics, dashboards, summarized/aggregated data, data queries, and GenAI tools to autonomously solve simple to moderately complex problems and inform decisions

Familiarity with modern technology consulting skillsets (e.g., cloud, data, engineering, platforms, GenAI / ML / Data)

Excellent communication and stakeholder management skills

Exceptionally organized, proactive, and comfortable operating with ambiguity