Tata Consultancy Services · 2 hours ago
Depot Tech
Columbus, OH
Full-time
Onsite
New Grad, Entry Level
$60K/yr - $65K/yrTata Consultancy Services is seeking a Depot Tech to provide technical support and assistance. The role involves troubleshooting hardware and software issues, managing IT documentation, and ensuring customer satisfaction through effective communication and problem-solving skills.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Strong customer-oriented attitude and interpersonal skills
Excellent written and verbal communication skills
Proven working experience in installing, configuring, and troubleshooting Windows based systems and non-windows environment / open systems
Excellent problem-solving and multi-tasking skills
Experience in IT documentation and inventory management
A self-starter, able to work independently and resourceful in exploring out of box solutions
Willingness to adapt with new/updated support scopes as part of continuous improvement process
Identifying hardware and software solutions. Troubleshooting technical issues. Installing and configuring hardware and software
Talking with customers through a series of actions to resolve a problem
Willing to be flexible and understandable on organization requirements
Willingness to take proactive measures and excellent interpersonal skills and be a great team player
Conducting electrical safety checks on equipment
Qualification
Required
Windows OS and Hardware knowledge
Windows patching
Experience of MAC OS
ServiceNow ticketing tool knowledge
Strong customer-oriented attitude and interpersonal skills
Excellent written and verbal communication skills
Proven working experience in installing, configuring, and troubleshooting Windows based systems and non-windows environment / open systems
Excellent problem-solving and multi-tasking skills
Experience in IT documentation and inventory management
A self-starter, able to work independently and resourceful in exploring out of box solutions
Willingness to adapt with new/updated support scopes as part of continuous improvement process
Identifying hardware and software solutions
Troubleshooting technical issues
Installing and configuring hardware and software
Talking with customers through a series of actions to resolve a problem
Willing to be flexible and understandable on organization requirements
Willingness to take proactive measures and excellent interpersonal skills and be a great team player
Conducting electrical safety checks on equipment
BACHELOR OF COMPUTER SCIENCE
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
Founded in 1968
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
Hindu Business Line
2026-01-16
TradingView
2026-01-16
Company data provided by crunchbase