Deseret Mutual Benefit Administrators (DMBA) · 3 days ago
Product and Project Analyst
Deseret Mutual Benefit Administrators is a non-profit organization that administers benefits for companies affiliated with The Church of Jesus Christ of Latter-day Saints. They are seeking a Product and Project Analyst to help leverage technology effectively in their Missionary Medical Department by researching bugs, identifying training issues, and collaborating with the Product and Projects Team.
Financial ServicesInsuranceNon Profit
Responsibilities
Work closely with the Product Support Specialist on escalated issues, deciphering bugs, enhancements, and/or training needs
Report and follow up on system bugs, data issues, and process concerns related to Missionary Medical products
Support the product development cycle by gathering requirements and collaborating with both internal and external users to understand business needs
Respond to daily questions about system functionality and help identify gaps in documentation, training, and business processes
Analyze data from various systems to troubleshoot problems and influence process and development decisions
Assist with occasional tasks such as pulling data for committee decisions, writing development stories, providing end-user support, creating documentation and training, and contributing to product/project management
Qualification
Required
Technological proficiency, attention to detail, strong communication and decision-making skills
Preferred
Bachelor's degree, preferably in healthcare, business, or technology
At least 4 years of experience working in a business environment, preferably technology or healthcare
Familiarity with missionary culture and organizational structures; experience with The Church of Jesus Christ of Latter-day Saints' missionary programs
Benefits
Rich medical, vision and dental benefits with low premiums. One of the top health plans in Utah
Rich retirement planning: including 401(k) company match, 8% EDRC Employer Discretionary Retirement Contribution (we just give you free money for retirement), life insurance, and full service Financial Planners onsite at no cost
Generous paid leave plan that starts accruing your first day, your birthday off, additional sick leave and 12 paid holidays
Award winning wellness program with health coaching, ability to earn 3 additional days off a year, fun activities and an onsite gym.
Tuition reimbursement
Career development through company sponsored programs and over 5000 on-demand online training courses.
Hybrid work schedules available depending on position
Employee Assistance Program
Company
Deseret Mutual Benefit Administrators (DMBA)
DMBA is a non-profit organization that administers welfare and financial benefits for employees of our participating employers.