Hollis + Miller Architects · 1 day ago
Front Desk Receptionist
Kansas City, MO
Full-time
Onsite
Entry Level
2+ years expHollis + Miller Architects is an award-winning, education-focused architecture firm located in Kansas City, MO. They are seeking a Reception Administrator who will be responsible for providing exceptional service as the first point of contact for clients and managing various reception and administrative duties.
ArchitectureConsultingInterior DesignReal Estate
Hiring Manager
Emma James, SHRM-CP
Responsibilities
A member of the People + Studio Experience Pillar
Reports to Office + Events Administrator
Performs Receptionist Duties
Completes daily tasks and other duties as outlined in the Reception Manual
Delivers exceptional service to our clients, visitors, and trade partners
Acts as first point of contact for the Firm, creating a warm, friendly, and organized front office environment
Manages incoming phone calls, using a multi-line phone system for the office, and serves as backup to other office locations as needed
Greets and assists visitors, vendors, and clients, ensuring a positive and well-supported experience
Responds promptly to requests from clients and team members for assistance or information
Coordinates all deliveries and shipments, including managing incoming and outgoing mail, packages, shipping labels, and scheduled drop-offs outside the office
Communicates internally via all-office emails, prepares monthly PowerPoint slide decks, and responds to administrative requests
Acts as first point of contact for emergency services in the event of an emergency
Maintains Professional Office Environment
Takes consistent ownership of ongoing upkeep and appearance of reception area, kitchen, conference rooms, print and plotter rooms, storage rooms, and other shared spaces, ensuring clean, organized, and professional conditions
Performs light to moderate kitchen and shared space upkeep, including unloading dishwashers, wiping down counters, sinks, tables, appliances, and other shared equipment
Keeps beverage areas clean, fully stocked, and presentable throughout the day
Monitors overall office environment appearance and proactively addresses needs as they arise
Tracks, organizes, and replenishes office supply inventory to ensure uninterrupted office operations
Notifies the Office + Events Administrator of any office or kitchen equipment issues, maintenance requests, or supply needs
Supports Office and Events Administration
Supports the Office + Events Administrator, implementing requests, and completing delegated tasks
Coordinates and executes preparation and set up for in-office client meetings and internal events, including food and beverage ordering and delivery, event setup, and post-event cleanup, collaborating with other Administrative team members as needed. The frequency of this support varies from weeks with no events to days with multiple events requiring this position’s support
Supports Office + Events Administrator in executing travel arrangements for events and projects, including registrations, hotels, air, car, and food stipends. Ensures usage of travel discount contracts with hotel and car rentals
Coordinates with Office + Events Administrator on property management items
Supports and assists other pillar administrators as needed, including People and Studio Experience, Project Delivery, Client and Community Relations, and other Firm administrative tasks
Qualification
Required
Minimum high school diploma; GED; or completion of one year of college or technical school required
A minimum of 2 years of administrative, customer service, or related professional experience required
Proficiency in Microsoft office required, specifically Outlook, Word, PowerPoint, and Teams
Valid driver's license and reliable transportation, as it may be necessary to perform work-related assignments outside the office
You have documentation that allows you to work in the United States of America
You have met the required background check and drug screen standards
Preferred
Architectural, Engineering, or Construction (AEC) firm experience preferred but not required
Benefits
Market-based pay
Semi-annual bonus opportunities
Company
Hollis + Miller Architects
Hollis + Miller Architects is an architecture firm that provides interior design, architecture, and graphic design services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kristin Atkinson
Chief Financial Officer
Keegan Jackson, AIA
Senior Partner | Vice President
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