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Ochsner Health · 7 hours ago

Senior Digital Learning Experience Designer

New Orleans - New Orleans Region - Louisiana

Full-time

Onsite

Senior Level

5+ years exp

Ochsner Health is committed to serving and innovating in healthcare since 1942. They are seeking a Senior Digital Learning Experience Designer to design, produce, and deliver innovative learning experiences that align with strategic priorities and drive performance improvement.

Health CareHospitalInformation TechnologymHealth

Responsibilities

Designs end-to-end learning experiences using human-centered design, adult learning principles, and evidence-based instructional strategies

Serves as a strategic learning consultant, partnering with business, clinical, and HR stakeholders to clarify performance problems, desired behaviors, and business outcomes before recommending learning or non-learning solutions

Designs, produces, and delivers short-form, video-based, and microlearning experiences aligned to organizational strategy, workforce upskilling priorities, and real job tasks for delivery in the flow of work

Collaborates with subject matter experts, clinical and administrative leaders to create content while ensuring instructional integrity, consistency, and learner-centered design

Leads iterative design cycles, incorporating feedback from stakeholders, pilot learners, and data insights

Translates complex content into clear, engaging short form learning assets, including videos, microlearning modules, job aids, and performance support tools

Evaluates learning effectiveness using qualitative and quantitative methods, including learner feedback, knowledge checks, behavior indicators, and business or performance metrics

Manages multiple projects and digital content across LMS or LXP platforms, balancing scope, timelines, and priorities in a fast-paced environment

Develops and applies new training media, ensures learning quality, accessibility, and alignment to organizational standards, and occasionally supports facilitation of virtual and live instructor-led classes

Performs other duties as assigned

Complies with all policies and standards

Qualification

Digital Learning DesignVideo ProductionMicro-learning DevelopmentProject ManagementLearning Management SystemsInstructional DesignGenerative AI ToolsCommunication SkillsCollaborationAttention to Detail

Required

Bachelor's Degree

5+ years of experience creating digital assets, producing short-form learning content (micro-learning, explainer videos, interactive modules, etc.), translating SME input into clear scripts, visuals and concise instructional formats

Proficiency with modern learning technologies, including LXPs, LMS platforms, rapid-authoring tools, video/audio editing platforms, and micro-learning platforms

Skilled at producing engaging, workflow-integrated learning experiences, including gamified and just-in-time learning assets aligned to real job tasks

Working knowledge of learning science principles relevant to micro-learning, short-form content, scenario-based learning, and behavior change for adult learners

Ability to simplify complex operational or clinical content into clear, visual, and engaging learning assets, including writing concise scripts and designing clear visual metaphors

Experience using generative AI tools to accelerate content creation, develop scripts, edit video/audio, brainstorm concepts, and personalize learning

Strong project management skills, with the ability to scope, sequence, prioritize, and deliver complex programs

Understanding of how to integrate digital assets into LMS/LXP, intranet, or workflow tools

Excellent communication and strong consultation skills, with the ability to translate complex concepts for diverse audiences and work cross-functionally with SMEs, physicians, operational leaders, and technical teams

Strong creative judgment, attention to detail, and ability to maintain brand alignment, quality standards, and compliance standards

Collaborative, flexible, and comfortable iterating rapidly

Preferred

Bachelor's or Advanced Degree in Digital Media, Learning Technology, Instructional Design, Film/Video Production or related field

5+ years of experience, including the experience listed above, in multimedia design, digital learning production, or content creation within a corporate environment. Experience producing workflow-integrated, just-in-time learning assets, gamified learning elements (e.g., decision paths, challenges, scoring badges), and managing digital content across LMS or LXP platforms, including coordination with vendors or production partners

Certification in video production, motion graphics, animation or e-learning tools (Adobe Creative Cloud, Articulate 360, Captivate, Camtasia, etc)

Company

Ochsner Health

Glassdoor3.5

Ochsner Health is the leading nonprofit healthcare provider in Louisiana, Mississippi and across the Gulf South, delivering expert care at its 47 hospitals and more than 370 health and urgent care centers.

Founded in 1942

New Orleans, Louisiana, USA

10001+ employees