Tata Consultancy Services · 12 hours ago
MTR Engineer
New York, NY
Full-time
Onsite
Mid, Senior Level
$110K/yr - $120K/yr
5+ years expTata Consultancy Services is a leading IT services and consulting company, and they are seeking a Video Conference Engineer. This role is responsible for designing, deploying, and optimizing global AV/VC systems to enable seamless and secure collaboration across the enterprise.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Design, deploy, and improve AV/VC systems across conference rooms, events, and hybrid meeting spaces
Lead system upgrades, new room builds, and large-scale technology rollouts, ensuring alignment with corporate standards
Configure and integrate Microsoft Teams, Microsoft Teams Room Pro, LogiSync, Appspace, BrightSign, and Windows OS-based platforms
Develop automation and API-driven workflows to streamline system management and reduce manual effort
Plan and execute deployment projects end-to-end, from design through QA testing and documentation to handover
Define system topology, hardware/software requirements, and create standard room designs for multiple room types
Ensure interoperability across AV hardware, control systems, and SaaS platforms
Deploy and manage monitoring systems (Fusion, Ecostruxture, Netspeak, LogiSync) for proactive health management
Produce detailed engineering and support documentation for deployments and new technologies
Analyze Teams quality dashboards and system telemetry to ensure optimal performance
Investigate and resolve chronic issues or 'problem rooms,' including escalation support for complex incidents
Lead root cause analysis (RCA) after outages and drive corrective actions
Continuously optimize system configurations, QoS policies, and hardware settings to ensure best-in-class experiences
Integrate enterprise security requirements into AV/VC solutions
Manage access controls, conditional access policies, RBAC, and compliance settings
Collaborate with InfoSec on security reviews, audits, and risk assessments, ensuring remediation of findings
Oversee firmware/security patch lifecycles for AV hardware and platforms
Act as primary liaison with external vendors, integrators, and service providers
Partner with IT, networking, facilities, and workplace teams to align initiatives with business objectives
Manage vendor contracts, onboarding, and compliance reviews
Provide documentation and training to internal support teams
Research, test, and pilot emerging collaboration and AV technologies
Use data, feedback, and usage analytics to refine designs, improve supportability, and enhance user experience
Drive automation and explore AI/ML applications for Tier 0/1 support efficiency
Continuously refine room standards, processes, and system integrations
Qualification
Required
5+ years of experience in AV/VC engineering, SaaS application deployment, or enterprise collaboration technology delivery
Expertise with Microsoft Teams, Microsoft Teams Room Pro, LogiSync, Appspace, BrightSign, and Windows OS environments
Strong hands-on experience with APIs, scripting (Python, PowerShell, etc.), and automation frameworks
Solid understanding of networking (QoS, firewalls, connectivity) for real-time collaboration systems
Knowledge of enterprise security practices, including RBAC, conditional access, and vulnerability management
Proven track record managing end-to-end deployments in a fast-paced, global enterprise environment
Strong communication, documentation, and cross-functional collaboration skills
BACHELOR OF COMPUTER SCIENCE
Preferred
Experience with digital signage and wayfinding technologies (Appspace, BrightSign)
Vendor management and contract oversight experience
Relevant certifications (CTS, Microsoft Teams Rooms Specialist, ITIL, or equivalent)
Exposure to AI/ML tools for IT support automation
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
Hindu Business Line
2026-01-16
TradingView
2026-01-16
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