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Equus Software · 17 hours ago

TANF Job Developer (925548)

New Haven, CT

Full-time

Onsite

Mid Level

4+ years exp

Equus is a leading provider of workforce development services in North America, focused on helping job seekers and career changers advance in high-demand industries. The TANF Job Developer will optimize employment opportunities and coordinate services for customers, conducting employer outreach and preparing candidates for transitional employment.

ComputerSoftware

Comp. & Benefits

Responsibilities

Optimizes employment opportunities and vocational rehabilitation services available for customers, including opportunities available through development of transitional employment

Uses Active Staffing and other contacts to conduct employer outreach to identify employers that are able to provide transitional employment with a goal of permanent hire

Develops transitional employment agreements and submits them to supervisor for approval

Coordinates screening and referral of customer candidates for transitional employment

Builds relationships with transitional employment employers to ensure satisfaction with transitional services candidates

Prepares customers for transitional employment interviews; understands company culture and needs and ensures the customer is able to fulfill those needs

Conducts employer outreach to identify potential employment for vocational rehabilitation fast track customers, includes marketing of on-the-job training and other means to support employment

Understands and incorporates accommodations into employer communications to maximize customer employment opportunities

Builds relationships with employers to ensure satisfaction with services and repeat business

Matches customers to jobs available in WeCARE and other systems; refers customers to jobs

Prepares customers for interviews; understands company culture and needs and ensures the customer is able to fulfill those needs

Conducts work readiness sessions in small groups or one-on-one with customers. Reviews labor market information, assists with resume preparation, job applications, and interviewing skills development

Coordinates with job developers from other organizations, including Workforce1, to ensure customers have access to a broad array of employment opportunities

Conducts customized employer outreach to accommodate specific customer needs

Receives and uses daily, real-time feedback on the effectiveness of their work and uses it to improve performance as warranted

Maintains follow-up contact with employers to determine satisfaction with services and plan for quality improvement

Qualification

Bachelor’s DegreeCustomer service experienceExperience in employment programsMotivational interviewing techniquesLawsRegulationsPublicly-funded programsOrganizational skillsUse electronic systemsExperience coordinating hiring eventsJob bank of employersPreparing performance reportsAttention to detail

Required

Bachelor's Degree or higher in social services or a related field such a psychology, vocational rehabilitation, or occupational rehabilitation and four years direct customer service experience providing services in a clinical or social service environment, or an equivalent combination of education and experience

Experience in programs that place customers in employment

Experience in a fast-paced, team environment that is performance driven

Exceptional customer and employer service and engagement skills; prefer training or experience in motivational interviewing techniques

Excellent organizational skills and strong attention to detail

Experience with publicly-funded programs; Temporary Assistance for Needy Families experience preferable

Experience in assessing the need for and making reasonable accommodations for customers

Knowledge of laws and regulatory requirements related to program responsibilities

Ability to use various electronic systems to carry out duties and responsibilities

Experience developing employment opportunities for individuals with medical limitations, justice impacted, monolingual, and academically challenged

Ability to match and place an average of 10 to 15 job seekers monthly in unsubsidized employment opportunities

Must have a job bank of employers that cover the following sectors; (Security, Transportation, Healthcare/Social Services, Administration, Hospitality, Food Service, Maintenance/Laborers, Retail/Customer Service, Education & Technology)

Experience coordinating and organizing on-site hiring events and job fairs for single and multiple employers

Capable of preparing and delivering weekly and monthly reports measuring self-placement performance