Envirotainer · 1 day ago
Customer Service Specialist
Dallas, TX
Full-time
Onsite
New Grad, Entry Level
$55K/yr - $60K/yrEnvirotainer provides innovative temperature-controlled transportation solutions for life-saving pharmaceuticals worldwide. The Customer Service Specialist will be responsible for delivering exceptional customer support, ensuring customer satisfaction, and maintaining a high standard of customer service.
LogisticsManufacturingPackaging ServicesPharmaceuticalSupply Chain Management
Responsibilities
Responding to inquiries via phone or email
Resolving customer issues
Maintaining strong client relationships
Ensuring smooth coordination with internal teams to provide superior customer experiences
Qualification
Required
Customer Support and Customer Service skills, with a focus on delivering responsive and effective assistance
Experience in ensuring Customer Satisfaction and enhancing Customer Experience
Proficiency in professional Phone Etiquette and excellent communication abilities
Strong problem-solving skills and attention to detail
Ability to multitask and prioritize in a fast-paced environment
Preferred
Familiarity with CRM tools and customer service software is a plus
Bachelor's degree or equivalent experience in a relevant field preferred
Company
Envirotainer
Envirotainer provides air cargo solutions for air transport of pharmaceutical products and other perishable merchandise.
Founded in 1986
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Armada Credit Partners
2022-06-07Acquired
2018-09-19Private Equity
2010-02-01Debt Financing
Leadership Team
Niklas Adamsson
Chief Executive Officer (Interim)
Cihan Likogullari
Vice President Sales EMEA and Global Key Account Pharma
Recent News
Precedence Research
2025-09-12
2025-08-18
Company data provided by crunchbase