Legal Intake Professionals · 1 week ago
Full-Time Legal Intake Client Support Representative
Nashville,TN,US
Full-time
Onsite
New Grad, Entry Level
$18/hr - $20/hrLegal Intake Professionals is seeking a Legal Intake Client Support Representative to serve as the initial point of contact for clients seeking assistance with personal injury matters. The role requires strong communication skills and the ability to empathize with clients while accurately gathering information.
LegalProfessional Services
Responsibilities
Handle initial inquiries for personal injury matters
Serve as a welcoming voice for the firm
Handle incoming client calls
Follow detailed scripts
Fill out intake forms
Receive calls electronically by live transfer
Qualification
Required
Strong written and verbal communication skills
A professional phone voice that shows care, patience, and concern
Active-listening skills to ensure client information is gathered correctly and fully
The ability to ask appropriate questions
Expertise in engaging with a broad range of individuals to gather pertinent details to determine viability of their claims
Accurate and fast typing skills
Experience in a Microsoft Windows environment
A flexible schedule, including nights, weekends, and holidays
A High School Diploma or GED, and must be 18 years of age
You must be available to work a Saturday OR Sunday each week
You must be very punctual with great attendance
Benefits
Medical, dental, and vision insurance
Paid time off
Life insurance
Employee Stock Ownership Plan
401(k) matching
Professional legal assistance
Company
Legal Intake Professionals
Legal Intake Professionals is a legal support service company.
Founded in 2000
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase